Advice - Photographer

We had similar, ours turned up and went the digital images but they were not edited and ye never sent the album we paid £300 for. We looked to take him to small claims court for breach of contract but he was clever and don't lded the business so there are no assets to go after!


In your situation I would suggest sending an email and a written letter by signed for d livery to explain you understand their situation, however, you have paid for a service that was not delivered and therefore she is in breach of contract and as such, you formally request a refund of all monies paid in full within 14 days, or you will issue a court claim m against them. You should keep all your day vidence of attempt to communicate and r fund request as you will need to present this to the court, if it gets that far. Hopefully that will be enough to scare them in to sending your money back, but if not be prepared to go to court. Wishing you all the best x

That was good of the second shooter to let you pay the balance after the wedding to give you confidence.

Am I reading this right that you have paid in full to the first shooter and they are refusing to pay you back after they cancelled on you ?

View quoted message Yes the person who actually photographed our day was amazing, so reassuring and we were very grateful!


Yes we paid our original photographer in December. When she cancelled she said we would get our refund in a few days. We are now into our third month, loads of messages to this person and still nothing

How much does she owe you -- it may matter if you end up going small claims route.

View quoted message We figured that may be the case. We just wanted to double check that what we are doing is right. We sent an official letter with a 14 day response request but nothing from that either. Is it best to file online or get a solicitor?

How much does she owe you.

View quoted message £675 which is the full amount of what we paid

There is a good facebook page called wedding scammers don't let them win. I would advise anyone with wedding shooter issues to look there to see if they have previous. Or if you have any niggling doubts about someone.

View quoted message Oh that’s great, thank you!

Can you claim back on wedding insurance?

I am very sorry that you went through such a stressful situation. I understand that you feel cheated and upset. Of course, you are entitled to a refund from the first photographer, because the cancellation was not your fault. You may want to contact a lawyer or consumer organization to see what options you have. I hope you can solve this problem