Hi all,
after what was the most amazing day we have now just got our photos back and they are awful! We booked a guy whose online portfolio was great so we thought they would be amazing. He is a documentary style photographer which is what we wanted as we didn't want posed shots but for "documentary" it would seem that means everything is shot from a far with loads of out of focus elbows/heads/glasses etc in the foreground! There are no head shots and the list he was given of people he had to ensure he got together has not been done; my mum, is not there at all, let alone one of me and her or her and my dad, or me and my sister who was maid of honour! I'm absolutely devastated, I managed to get him to let me have all of the images so I could see if there were any that I thought were good that he hasn't chosen but I could probably pick 15 out of 700! Can anyone advise on what you can do, rights etc as we paid up front, thinking we had nothing to worry about because his online portfolio was so good. Can you ask for money back? Is there any regulatory bodies you can approach? As I say I am absolutely devastated as I can't do it again and the lasting memories that are wonderful are tainted by total sadness as I don't have a photo of me and my family on my wedding day!
any advice please???
thank you
lauren