Hi there,
I was looking for a bit of advice because I am not sure what to - we got married at the end of April and used a photogrpaher we had found at the wedding fayre at the SECC. He seemed professional and his photos look brilliant so after meeting with him we booked him. I won't go into the long story but we were unhappy with his service on the day (he was more interested in taking photos of my bridesmaids in non-wedding poses than taking photos of us etc) BUT that's not what I am concerned about (well not for now). We contacted him 2 weeks after the wedding to ask for a timescale on seeing our online gallery (I realise how annoying this probably was but we were just keen). He emailed back to say he had finished the selection process and was now processing the shots and they would be up in 7 - 10 days. Amazing we thought... so 4 weeks later and still nothing so we contacted him again. After trying to get in contact for a few days we finally got him and he said "oh 2 weeks time". Fine we thought - it was still pretty damn quick! Soooooooo 5 weeks later (now 11 weeks after the wedding) we still had nothing so we got in contact AGAIN. He said - "oh there were so many good shots I have been unable to choose the ones for your gallery so would like your help choosing them so I will send you them all tonight. Just so you know I have not processed them yet as we haven't chosen the ones for the gallery yet" (contradicting his first email). 3 days later we received the link to them all online. 2 week slater we sent our choices for the online gallery with a list of questions (timescale, how many for album etc) and heard nowt back. 1 week ago (after phoning the studio he works in and trying to get in contact with him on numerous occassions) we were sent the link to our gallery with the finished proofs only to find only half of a gallery. He advised he was uploading them as teh day went on but 2 days later we still only had hald a gallery. We contacted him AGAIN only for him to email back saying "sorry - work came up at the weekend. Will get back to them hopefully today".... Now I do not expect him to drop any new work for us but we have now been waiting 19 weeks and have half a gallery...
I am just wondering what we can do now? Can anyone advise? Is this normal?
Thanks
Laura.xx