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Beginner March 2015

Abbeydress.com - please do not use. you will lose your money

Carlylouisecrockford, 21 of August of 2014 at 15:10 Posted on Planning 0 4
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All,

So the same doesn't happen to you please do not use Abbeydress,com.

I order Wine red shoes to wear on my wedding day as my bridesmaids are in red. I now have shocking Pink shoes and they will not refund or send me the correct colour.

They basically told me that the pink was a nice colour and I should wear them with Black or Navy!!!

The scary thing is they sell wedding dress etc too so please please do not be fooled!

4 replies

Latest activity by Carlylouisecrockford, 22 of August of 2014 at 10:28
  • emabee
    Beginner August 2014
    emabee ·
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    What a cheek!!

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  • H
    Beginner November 2014
    Hisgirl ·
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    You should be protected by distance selling regulations.

    Summary
    • Under the Distance Selling Regulations, you're entitled to key information about the seller, including a geographical address
    • Your right to cancel starts the moment you place your order and doesn’t end until seven working days from the day after you receive your goods
    • If your goods are faulty, or you're sent substitute items that you don't want, the retailer must pay return postage costs

    http://www.which.co.uk/consumer-rights/regulation/distance-selling-regulations

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  • 3d jewellery
    3d jewellery ·
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    Except that they are in Hong Kong so unlikely to apply

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  • 3d jewellery
    3d jewellery ·
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    Could you get them dyed? Even if they agreed to an exchange the postage would be costly

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  • C
    Beginner March 2015
    Carlylouisecrockford ·
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    Thanks all,

    I have been fighting them and I will continue to but in all fairness they was a £30 pair of shoes so it isn't the end of the world. Luckily I paid through Paypal so I am hoping I can claim back through them

    I just didn't want other being taken in by this site as it looks so authentic but having research ALOT I have found them on facebook and so many people have been scammed over wedding dresses which is just awful

    A friend had suggested that I try getting them dyed so finger crossed that works :-)

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