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Charley
Beginner August 2023 Cardiff

Accessing guest email addresses

Charley, 4 August, 2023 at 14:41 Posted on Feedback to Hitched 1 6
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Hi,

I want to send a message to all of our guests with some last minute information before the wedding in a few weeks but none of the guests have their email addresses assigned to them despite the fact they entered them when they accessed the website.

I can access a few email addresses from my notifications I got when I had a new visitor to the website but all but the 2 most recent messages have disappeared from my inbox.

Is there a way for me to access these email addressees or even the old notifications of people visiting my website so I can compile them myself? Or is this a premium feature?

Thank you!

6 replies

Latest activity by Achim, 10 June, 2024 at 23:58
  • M
    Beginner May 2024 West London
    Mike ·
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    Was this ever sorted ? We have the same issue
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  • D
    Beginner May 2025 South West London
    Dominique ·
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    I am trying to access this now and also can’t find it! Grateful if hitched could come back on this!
    • Reply
  • Jade
    Beginner May 2024 West Sussex
    Jade ·
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    I'm having the same issue. Would be great for hitched to inform us on this.
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  • G
    Beginner July 2024 Derbyshire
    Georgie ·
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    I have premium and cannot see an option to even send an email with an update - how have you managed to send out the last minute information?

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  • Zoe
    Beginner July 2024 Staffordshire
    Zoe ·
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    Hello

    Did you find an answer to this as I am also struggling to find all the email addresses to message our guests?

    Thanks

    Zoe

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  • A
    Beginner July 2024 Somerset
    Achim ·
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    Solution/Hack: Hi all, the only workaround we found is:

    1. Go to you wedding website

    2. Click Share

    3. select "send via guest manager"

    4. pres "+select from guest list"

    5. click "all guests"

    6 !!! check that there are not any guests in there that were in your list, but you did ent up not inviting !!! If you find any unclick their box.

    7. click "add e-mails"

    8. click I am not a robot

    9. click send invitations.

    Good luck!

    Accessing guest email addresses 1

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