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We're here to help! If you have feedback or something isn't quite right - from website features, wedding forum, the app or tools - you can share your feedback with our team here.



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Error message after uploading video
Richard, 17 January 2022 at 19:11

I tried to upload a video but it comes up with an error message: Oops! The embed code for this video is not valid. I need help with this please. Thanks

Richard, 8 hours ago 2 15
Menu choices on website
Karisma, 7 January 2022 at 21:09

Hi, Our guests have options to choose what to eat for each course at the wedding breakfast (2 starters, 2 mains and 2 desserts) but I cant only see an option for one meal choice. Is there a way to add...

Heather, yesterday at 17:28 6 122
rsvp idea
Lisa, 21 January 2022 at 16:38

Hello, I don't believe this is possible and sorry if i have missed it. I thought it might be a good idea to be able to add a comment section to the RSVP form. We are asking our guests to put forward a...

Alexandra, yesterday at 15:03 3 64
Gay Wedding
Steven, 11 December 2021 at 21:49

Hey all might not have found it but is there a way to set as two men getting married, probably won't need the dress features

Matt, saturday 22-Jan-22 3 110 2
Adding an Event and Adding Guests to it
Christina, 19 January 2022 at 16:35

I have added a welcome party to my invites but I cannot seem to get any guests on the list for it. I put them all on List A and then selected List A in the new event but when you search a name on the...

Jasonamoth, saturday 22-Jan-22 2 16
i can’t get the guest list to transfer to wedding website
Sunnypurplehair88824, 18 February 2021 at 07:47

Hi, I have been really pleased with the wedding website, so easy to design! However I can’t seem to get the guest list on hitched to link with the attendance section on the wedding website. When the...

Christina, wednesday 19-Jan-22 9 215
Changing wedding location
Abigail, 5 January 2022 at 19:29

I can’t seem to find how to edit the location of the wedding on the website, can anyone help?

Amelia, sunday 16-Jan-22 1 42
a few dev requests!
Margaret, 14 January 2022 at 23:29

I've been using hitched for a few months while planning my wedding, and with a few months left I've just started adding guests and menu choices and that kind of thing. I therefore have a few change...

Margaret, friday 14-Jan-22 53
Icons Changed
Charlotte, 15 September 2021 at 09:06

Has anyone else icons for guests changed? Previously the icons were male/female or child pics, now it is just a grey icon, which makes it harder to identify the guest type, especially on the seating...

RomanticIvoryStation, friday 7-Jan-22 8 188
Quiz on wedding website
Louise, 5 January 2022 at 22:24

Hi everyone 😊 We have a quiz on our wedding website, not sure if I just don’t know how to use it all, but is there a way to see the names of those who completed it and how many they got right? We were...

Louise, friday 7-Jan-22 2 55
Drug adverts
Victoria, 2 January 2022 at 21:35

There’s a lot of posts on the forums advertising various drugs for sale…. You may want to have a look.

Zoe, wednesday 5-Jan-22 3 80
Can't upload photos
Jenny, 4 January 2022 at 20:57

Trying to upload photos onto our website and I'm unable to do so - please help!

Lucy, wednesday 5-Jan-22 1 21
Change location of wedding
Sophie, 31 December 2021 at 11:46

Website isnt recognising the town where I'm getting married?

Chloe, tuesday 4-Jan-22 1 37
Dfferent website contents for different guests
Sarah, 1 January 2022 at 23:09

We are having 2 weddings. The actual ceremony on a 3 day break and the main reception party a month later. I only want guests invited to the 3 day ceremony break to see details about it (such as room...

Lucy, tuesday 4-Jan-22 1 32
Editing title text on the website header
Louise, 2 January 2022 at 16:03

Hi Everyone I would like to be able to move the main header title text on the website homepage up or down in the box. For all the pictures I am trying to add, the text lands annoyingly right over our...

Lucy, tuesday 4-Jan-22 2 30
App won't let me add venue
Jade, 22 December 2021 at 15:25

We've finally managed to pick our venue and now the app won't let me add it. I have searched it up and it is showing the correct venue, I click, press save and then it's gone again!

Lucy, tuesday 4-Jan-22 1 36
Wedding website for different groups of guests
Sarah, 1 January 2022 at 18:44

We are having 2 weddings. One small intimate one over 3 days and then another one with lunch and evening entertainment a month later I would like to have the wedding website which shows the guests...

Sarah, saturday 1-Jan-22 2 33
Having issues with quality of picture after upload
Richard, 8 December 2021 at 17:08

Hello I have been trying to upload a picture of my wife and I on the welcome page but it's been resulting in a blurry and stretched picture after upload. I will be needing some help in the form of...

Richard, monday 27-Dec-21 2 61
Edit and event name
Tabs, 14 December 2021 at 23:36

How do I edit an event name? For example when you can not select a date an event when you create it. The only way to get around this is to add it in the title. However it does not allow me to edit...

Tabs, monday 27-Dec-21 2 33
Trouble adding Children to adult guests on hitched
Jade, 30 June 2021 at 19:34

Has anyone had trouble when adding children to Adult guests? I’m asking people to RSVP on our hitches website and have a lot of families so want them to be able to see that their children are invited...

StevenHelmick, friday 24-Dec-21 1 67
Trouble my my wedding website
Carrie, 12 December 2021 at 20:20

Hiya - looking for some help please with anyone who has created a hitched wedding website. Im about to send out my invites (telling people to RSVP on the website) and the guest name ‘search’ doesn’t...

Lucy, wednesday 15-Dec-21 5 149
How do i export data from the guestlist?
Elliot, 7 December 2021 at 11:16

I am trying to export the guestlist along with all our guest responses to send to the event manager. To either .cvs or .xlsx but there doesn't seem to be any way of doing that?Any help would be...

CharlesTUt, monday 13-Dec-21 1 48
Website rsvp
Dianne, 7 December 2021 at 12:15

I have 2 guests that have the same first and surname. And some that have the same first and surname that starts with same letter It would save so much confusion if the RSVP search showed full names....

Charlotte, sunday 12-Dec-21 5 120
Stressed Out
Gill, 5 April 2021 at 20:52

I'm totally stressed out about my wedding! it was postponed last year from July 2020 in Cyprus to July 2021. After listening to Boris speak on 5th April 2021, it didn't mention anything about...

Mark, wednesday 8-Dec-21 8 485 1
Plus one
Louise, 6 December 2021 at 21:49

Im trying to add guests to my website for RSVPs, there are some people Im giving a plus one to and at this time do not know who they will bring. When I add my first invited guest and click add...

Charlotte, tuesday 7-Dec-21 1 49
Website Quiz Help
Lauren, 5 December 2021 at 15:16

Hi, We’ve included a guest quiz to our best site for a bit of fun. 4 guests have completed it so far but there’s no where I can see that tells me who has got the highest score… more just a percentage...

Lucy, monday 6-Dec-21 3 70
Wedding website issues
Louise, 5 December 2021 at 22:07

Before I throw this phone out the window can anyone help me with my wedding website Firstly- my guests are invited to the full day and it’s in one place so I don’t need the 3 choices of ceremony,...

Lucy, monday 6-Dec-21 1 52
Deleting website
AlessandraM, 27 November 2021 at 08:24

Hi, we had our lovely wedding back in October. But now just wondering how you delete the actual wedding site we created? Thanks

Lucy, tuesday 30-Nov-21 1 61
Delete guests from Guestlist
Sarah, 16 January 2021 at 19:06

Hi, does anyone know how to delete guests from a guestlist? I only seem to be able to move them between groups and not remove altogether. Thanks!

Moira, friday 26-Nov-21 3 495
Guests with same surname!
Katie, 22 November 2021 at 17:34

Hello! I seem to have three Sarahs with a surname that starts with S. When they search for their first name, only Sarah S comes up. Is there a way to include the full surname in the search results?...

Lucy, tuesday 23-Nov-21 1 75
Destination wedding
Gemma, 18 November 2021 at 10:46

How can I add my venue for my destination wedding when the app only searches for London areas?

Gemma, thursday 18-Nov-21 9
Change Blog Post Order?
Lucy, 11 November 2021 at 16:41

I’m looking to use the Blog Posts as a means to have vital information in different bits (so hotel information, venue information things like that). Is it possible to change the order of this because...

Charlotte, monday 15-Nov-21 3 50

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