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If you have feedback or something isn't quite right. Feel free to share your doubts, suggestions or comments regarding Hitched's website features, wedding forum, the app or tools. Our team is here to help!

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E
Website won't display or save the background photo on front page - any help please?
Elizabeth, 16 of April of 2024 at 18:57

I am in despair with Hitched. Really basic problem for which I need technical support and all I can find is to post here in the hope that somebody might be able to help. I'm using a free Hitched...

Elizabeth, yesterday at 17:30 2 9
T
Guest list manager
Tasha, 9 of April of 2024 at 11:14

Does anyone know if you can remove the menu options from the guest list? We are not giving options of chicken or beef for example but when using the guest list manager it automatically allows people...

Amy, yesterday at 14:02 6 122
E
Dear Hitched Menu options belong to the Wedding Breakfast not the Ceremony
Elizabeth, 16 of April of 2024 at 18:13

I'm trying to update a website and am getting to grips with the guest list. I have found out how to change the menu options available for guests to choose from as they RSVP. However one minor gripe:...

Elizabeth, tuesday 16-Apr-24 2
Grace
Hitched Seating Plan page not working
Grace, 7 of April of 2024 at 15:13

Hi All, Is anyone else having an issue going onto the Hitched Seating Plan/Chart? Every time I click on it, nothing comes up and I'd rather not have to do my whole seating plan with a pen and paper!...

Grace, monday 15-Apr-24 5 84
Daniela
How do i add a link of my gift list/registry to the wedding website?
Daniela, 31 of July of 2023 at 17:46

Has anyone been able to include a registry link to their hitched wedding website? Why isn't there an option to include a gift list.

Kat, monday 15-Apr-24 1 140
D
Wedshoot
Dawn, 7 of April of 2024 at 07:38

Hi all does this actually work or are people getting a proper camera man

Jen, friday 12-Apr-24 3 34
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Evening guest issues
Fearghas, 20 of March of 2024 at 00:49

Is there a way of making some pages or areas of text on the website hidden for evening guests - ie the schedule/events page? I don’t want to cause confusion for guests but can’t find a way to do it

Katie, thursday 11-Apr-24 4 49
K
Download guest dietary information
Katie, 11 of April of 2024 at 17:08

Hi there, Is there a way to download my guest list and show the dietary requirements?

Katie, thursday 11-Apr-24 2
Catherine
Wedding website name can't be changed
Catherine, 11 of April of 2024 at 08:46

On my wedding website on Hitched, it has defaulted to showing my full name but my partners's first name only. This appears to be a "hitched" website problem as there's nowhere that my name is...

Catherine, thursday 11-Apr-24 2
L
Wedding day website
Lieu, 10 of April of 2024 at 21:03

Does anyone know if I'm able to remove the "leave a comment" section? Every time I add a section, there's a leave a comment part with it.

Lieu, wednesday 10-Apr-24 4
S
Emailing guests
Sophie, 10 of April of 2024 at 10:34

Hi all, Is there a way to send a generic email from hitched to all our guests with information, I can only see RSVP email? Thank you

Sophie, wednesday 10-Apr-24 2
R
Groups in Guest List
Rachael, 1 of April of 2024 at 19:54

In the guest list section I've accidentally created 2 groups with the same name. Does anyone know how to delete the duplicate group? I cannot figure it out! Thanks

Rachael, monday 1-Apr-24 12
Charley
Accessing guest email addresses
Charley, 4 of August of 2023 at 14:41

Hi, I want to send a message to all of our guests with some last minute information before the wedding in a few weeks but none of the guests have their email addresses assigned to them despite the...

Jade, sunday 31-Mar-24 3 200 1
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Wedding Website url
Georgia, 28 of March of 2024 at 02:51

Hi all, I have renewed my wedding website but the URL has changed and when I try and change it tells me the name we had is taken. Has anyone else had the same issue?

Georgia, thursday 28-Mar-24 17 1
Debra
Wedding Guests adding on their own companions
Debra, 26 of March of 2024 at 22:13

We have recently requested contact information from our wedding guests and discovered when they complete the form it allows them to add a companion. We do not want them to do this as we want to be in...

Debra, tuesday 26-Mar-24 62 1
Kelly
Wedshoots qr not working
Kelly, 18 of January of 2024 at 09:05

I have printed out my wedshoots QR code onto onto little cards for each person for the tables but now the QR code does not work. Any idea why it may not be working and what I can do?

Gwenyth, sunday 24-Mar-24 3 171
N
Hitched pre-set menu on app
Natasha, 20 of February of 2024 at 17:46

How do I remove the pre-set menu that Hitched creates on my wedding page?

Malansanni70, friday 22-Mar-24 55
Dominic
How can guests add their contact details when they Rsvp?
Dominic, 20 of March of 2024 at 23:07

Is there a way to add a section to our website, when guests RSVP, for them to input their own contact details? We want to be able to send once email to all guests but we don't have their email...

Dominic, wednesday 20-Mar-24 18
F
Can hitched please make menu choices question compulsory in rsvp or allow us to change the format of it
Fearghas, 20 of March of 2024 at 00:51

Guests have started completing the RSVP and have completely missed the drop down box for menu choices. This is causing issues as we’re having to chase guests for food requests via message

Fearghas, wednesday 20-Mar-24 12
K
All Contacts Disappeared
Katherine, 19 of March of 2024 at 13:05

Hello, I am absolutely gutted 😭 I logged in yesterday and everything has been deleted! My guest list is now just me and my fiancé. Has anyone else experienced this? I’ve tried to get in contact with...

Katherine, tuesday 19-Mar-24 16
H
Evening only guests
Holly, 1 of March of 2024 at 12:10

Hi, we've sent out the link for info to be able to send invites, this includes some who will only be invited to the evening. I cant move their info out from ceremony to evening reception and cant work...

Ivana, thursday 7-Mar-24 3 55
Vicky
Invitation upload issue?!
Vicky, 7 of March of 2024 at 15:18

Hi, Does anyone know how to upload a full image size in the online invitation section? It crops most of the image off and I have to zoom in. Any help would be appreciated!

Vicky, thursday 7-Mar-24 15
R
Unable to sign into my account
Ryan, 28 of February of 2024 at 22:32

Hi, I seem to be having problems signing into my account, I am using the correct password and email address but it keeps saying it’s incorrect and when I try the “forgot password” link I never receive...

Paul, thursday 29-Feb-24 17
J
Adding a new guest to the wedding
Jodi, 29 of February of 2024 at 15:52

How do you add a new guest?? Not the "+Guest" as that taking me to a pre made list, I cant add a whole new guest

Jodi, thursday 29-Feb-24 11
Matthew
Adding Guests to Events on the Guest List planning tool
Matthew, 16 of October of 2023 at 19:59

How do I add guests to new events that I create on the guestlist? I've added a new event for the evening, and want guests to RSVP when they use the website. But I can't seem to add them to the new...

Jodi, thursday 29-Feb-24 2 174
Tracey
All contacts uploaded only allow Ceremony option??
Tracey, 4 of February of 2024 at 21:18

Hope someone can help. I have uploaded all of my guests and emails but when I have gone in to select whether they are day or evening guests it only gives me the Ceremony Option. The wedding Breakfast...

Polly, thursday 22-Feb-24 1 29
Crystal
Menu Choices
Crystal, 16 of August of 2023 at 22:42

Please can you change the options to choose food. I am having to add a lot of selections under menus as guests cannot pick 3 options only one. This needs to be 3 separate drop down boxes to allow for...

Heather, saturday 17-Feb-24 4 345
Chris
Menu Options
Chris, 19 of December of 2022 at 22:53

Can we get some guidance on how to add more menu options. At the moment we are trying to give guests multiple options for starters / mains / desserts (2 options and a vegetarian for each) - however...

Gemma, saturday 17-Feb-24 18 744 2
G
Food options menu
Gemma, 17 of February of 2024 at 11:44

How do you add starters and deserts option as well as main meal

Gemma, saturday 17-Feb-24 16 1
V
Dietary Requirements - Hitched Wedding Website
Vicky, 13 of September of 2023 at 13:03

Hiya Just wondering if there is a way for when guests RSVP they can add in any dietary requirements that will then show on the guest list? I can see that they can enter information will that then show...

Nicole, tuesday 13-Feb-24 3 201 1
S
Send rsvp via text/whatsapp
Stephen, 9 of February of 2024 at 19:09

Hi, we are at the point where we want to send out invites and we are planning on doing a mix of paper invites for those invited to the ceremony and online invites for everyone else. We have a wedding...

Stephen, friday 9-Feb-24 82 1
R
Suppliers location
RomanticIvoryDecor20683, 18 of February of 2020 at 12:08

Hi I tried to search for videographers in Devon but it brought up suppliers from all over the country and I don't want to have to pay for someone to travel hundreds of miles - be good to have a filter...

Gerry, wednesday 7-Feb-24 2 1,999

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