Alba rose advice

I haven't personally used Alba Rose but found this bit on the website....

Our service is totally unique, and costs only £25 extra to create a custom made ring, on top of our standard pricing structure.

• Your engagement ring is 3d scanned & returned the same day, without any payment required.
• We email you virtual images of the 2 rings fitting together, so any alterations you want can be made before we start manufacturing.

1. Request an information pack below, and send us your ring by royal mail special delivery, guaranteed to arrive the next day.
2. We 3D laser scan your engagement ring, and return your ring the same day.
3. The design is then created to your liking, and design emailed to you for confirmation.
4. Once confirmed your perfectly fitting wedding ring is manufactured within 14 days.

It sounds nice and simple and is done by special delivery and returned the same day so I can't think you'd need to worry too much ;-)

Thanks so much for looking that up for me! I'm so nervy about sending my ring in the post though, special delivery tend to ask you to insure your package if it's valuable...eek. I'm such a wimp when it comes to my ring because I love it soooo much!

Hi Wifeytobe88! We have just joined as a supplier today on Hitched so I just wanted to let you know we are here for any help or advice :-)

I am sorry to hear you didn't receive a reply to your email last month, we had some trouble with our emails not getting through to some Hotmail accounts so I am not sure if that may be the reason why.

I can completely understand your apprehension in sending in your ring to us in the post, just to let you know we receive around 100 rings a month and have never yet had a problem. The Royal Mail Special Delivery service insures up to £2500 I believe from sending from your side but I think you can purchase extra insurance if needed on top of that. We text you to let you know as soon as your ring has arrived with us in the morning and we send back to you the same day, cleaned and polished as new. Your ring always stays within our company, in our own workshops, we never use any third party companies. We send back again using Royal Mail Special Delivery so you will receive back the next morning before 1pm, and we are of course completely insured up to a high value when sending back to you.

I hope that helps!

Grace

I've been really pleased with Alba rose service.

Ordered mine and h2b rings online and received really quickly.

That's great to hear thank you Mrspetal :-)

I've used Alba Rose for our rings-Highly recommended?

Hi Alba Rose thanks for taking the time to answer. I've actually ordered my ring elsewhere now, but we bought my h2b's palladium ring from you! Your prices are excellent and he's really pleased with the ring.

Mine is being made at Alba Rose HQ as we speak... eeeeek!

Just got back from Alba Rose Bluewater, I'm grinning from ear to ear, saw this post and had to comment.

i had my engagement ring made at a jewellers in essex and was so disappointed with the service and the result, but it was too much effort to deal with them again we just paid for the ring and left. 4 months later the stone in my ring cracked, my gut instinct said don't go back to the jewellers so we went to suss out alba rose. They sent off my ring to see if anything could be done, before any work was done the guy rung me and spoke through my options. We've had a shiny diamond put in and my original stone made into a pendent.

We went to pick them up today and both me and my fiancé are over the moon with the results. We've just ordered our wedding rings for our December wedding, I couldn't recommend them enough with how patient they were and friendly and the end result is amazing!

Hi WontBaJonesmuchlonger! I am so glad to hear you were happy with the service and that we could help with your engagement ring. Thank you for choosing Alba Rose and we wish you the best of luck for your wedding in December :-)

Thanks for your recommendation fayebeebaby1982! :-)