Anxious about Wedding Venue... have I got grounds to ask for deposit back?

I think you would be wise to request a refund now, on the grounds that you were not informed of the problems with the music licence. They may refuse, so if they do go straight to Trading Standards.

If you can prove the dispute was on-going prior to you booking the venue then you can show that they have not been honest with you. I think you need to screen shot the venue website showing the photos that you are referring to. Do it now before they remove them.

Exactly what Paula said. Gather your evidence now and then ask for your refund.

I think you should ask for a refund, and hopefully the venue will want to avoid negative publicity and refund you.

Might be best to check your contract to see if there are any clauses relating to live music. If there isn't, you could claim this was misrepresented to you and you would never have entered into this contract had you known the truth.

It is sneaky for the venue to take your booking when they knew this dispute was happening.

Hi Guys,

Thank you all so much for posting your thoughts and advice. Had no idea this was going to happen and don't really fancy cramping all my guests and band in the small room for a dance

They do mention live music in their terms and conditions. Does't mention outdoors situation though, this just sounds like a general music rule. And "their license" is now unclear. Can't help but feel I'm screwed. Will just have to voice my concerns and have an adult to adult conversation about it and my disappointment.

I think the key words here are 'allowed at the discretion of the owners' which I read as being any type of music anywhere in the venue i.e., including grounds. I feel you have been mislead to a certain degree and this needs addressing as early as possible. I would definitely put your concerns in writing and request a refund of your deposit due to pending issues that you weren't informed of at the time of booking.

Considering the contract I reckon you should have no problems getting a refund.

There is a clear implication that they have a music licence, so no reason for you to doubt that at the time of booking. Now it appears they did not really have a licence!

I would contact the local council for information as they will be the ones who are responsible for managing the licence. They might not be able to go into detail over the issues but they can give you advice & possibly an indication on in what circumstances they can Revoke or award a licence. You then may use that as evidence if you need to make a case for refunding your deposit. Does you contract not have a cooling off period included?

Thank you all for your advice. Hi Chuckle Vision, there's no statement on the contract about a cooling off period so I don't think it exists unfortunately. It just says the deposit is non refundable. I could argue that I have lost confidence in the service, which I have.

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^^^^^^^^^^^Thats pretty much spot on. Honesty seems to have been lacking from them, so you signed under false promises, end of.

Peter