A little condition no-one told us about - Reception venue!

That's terrible! If it wasn't in your terms and conditions or contract, written down, I don't think they can enforce it. though I'm no expert! Perhaps that is their general policy, but as you made it clear to the main wedding planner what you did and didn't want, and perhpas if you booked quite far in advance, they therefore didn't enforce this. Definitely check with the top person before you panic (easier said than done I know!) But if you raise it now with others, like management, it might be that your wedding planner was doing you a bit of a deal and it could cause problems if you go above him/her first if you see what I mean.

But I'm sure as long as you've signed something that DOESN'T state the 3k minimum you'll be fine.

What a stress though! x

Depends on if its in the terms and conditions if its not I guess they cant.

There was one thing that annoyed me when me and OH were looking around our venue we were taken into the bridal suit and said how its a lovely big space for you and ur bridesmaids to get ready in etc I thought fab then after we booked the venue we were told we cant check in till 2pm so we had to book the bridal suit the night before as our wedding is at 12 noon!!

RRR hope you get it sorted xx

I am going to take your advice and just forget about the conversation - the main man in back on Saturday, but has a wedding so I might pop up to see him on Sunday. I am sure there is a reasonable explanation!

I guess if it comes to it we've only paid £300 deposit (which was the room hire fee) and so we could always look for other places which do meet our requirements.

I am just a bit mad, not becasue we are tight and don't want to spend the cash, OH genuienly doesn't want the formal meal or reception drink. We might be able to negotiate some extras I guess. eg: I'd planned to have a "fresh lemonade and cake stand" outside the church - my mom is worried people will be dehydrated as it's in August but perhaps I could get them to so this on arrival or something while we have photos.. It's just spending cash for the sake of it though! Grrr.

Don't worry too much, sometimes the co-ordinators can use their discretion and offer people slightly better deals so he may have done this for you.

Our venue offered free room hire if there were more than 50 guests during the day. We are only having 30-40 and we still got the free room hire.

Hope it all works out for you.

Thats BoroKate - that does reassure me and does ring true to the venue - they were doing a "special offer" last night reducing the room hire to £500 if you booked at the fayre - we have paid £300 so maybe becasue it's a weekday / evening only package he negotiated... Phew - I am breathing! lol. x

Hey

This sounds very much like left hand doesn't know what the right hand has done. You've got to remember that some of these organisations aren't too brilliantly run. I see it all the time with things like Size of Stage, whether there is a sound limiter that can be turned off etc. The head honcho says one thing but the staff on the night have no idea what I'm talking about. Its all about communication and sadly people are pretty naff at it in general.

I'm willing to bet that when you meet with the main chap he will explain that he waived it in order to get your booking. If he doesn't, you've got that signed agreement. If that still doesn't work I'd mention that you'll name and shame them on Hitched and elsewhere and I suspect then you may have a result - any negative publicity for any company in these times is a VERY bad thing.

For that reason I doubt that they'd deliberately give you poor service on your big day if it did turn out that there's been a misunderstanding. That day is their chance to shine not only to you but to your guests, all of whom are potential customers. Sorry to talk about your wedding day in terms of business, but that's the way to look at it dispassionately. They won't want to annoy anyone to keep their business afloat.

Bottom line: don't worry.

My 10p

Tony

Thanks very much - I am only to aware that my wedding day is business. I am an auditor and have seen the kind of profit margins which get made on weddings - talking 50% + rubbish!

I think I am going to just wait and talk to the same man, there isn't a lot else I can do right now tbh.. Other than look for an alternative "just in case" venue! Grr. x

maybe this is a new thing they have brought in! If you have signed your contract and paid your deposit get out the copy of the contract you signed and make sure that its not on there. If its not make it clear that you were not aware of this and it was never told to you and that you expect to receive what you organised!

Thats what I thought, so i picked up their new wedding pack - and the T&Cs are exactly the same as the ones I signed. Thankfully I also pinched the offices photocopier and took a copy of the form we submitted so I have evidence if needed! x