Advice much needed please - supplier rant

I'd probably give it abit longer to be honest, when was it you contacted them for the second of time?

On the other hand i'd say go with your gut, just because others like him doesn't make him right for you

Hi

I just checked and the last time I contacted him was the 16th May.

I feel really disappointed. Maybe I just have higher standards for timescales for sorting that kind of thing.

Many thanks for your quick reply.

Do you have a phone number for him and you could perhaps give him a quick call?

Otherwise, follow up email today and say that if you haven't heard from him by Friday, you will have to assume that he is not interested and look elsewhere.

xx

Argh! So annoying!

I've had this with a few potential suppliers, and my initial reaction is normally : well if you can't be bothered to reply they I can't be bothered to hire you, and have little faith in you not letting me down!

However, there could be a genuinely good reason for the lack of contact - we thought we'd been conned when we paid our deposit for our photographer, then she fell off the face of the Earth! No contact for a few weeks... Turns out her mum had died suddenly

If they really are the perfect entertainment for your wedding, I'd give them another shot. If they continue to not respond, then start looking elsewhere. Do they have a Facebook page? I've actually found that many suppliers respond much quicker to a Facebook message than the contact section on their websites.

Good luck!

16th may really isn't that long. If you really want them I would avoid giving them an ultimatum and a time scale. If it was and just I'd email/call again maybe next Monday (I know waiting is a pain in the bum haha) and just see what they say. They may be hanging around waiting for the other couple to give them more info xx

If someone doesn't get back to me promptly then I don't book them. There is being busy and then there is being slack and rude. I emailed a videographer and didn't get a response. Gave it four weeks and contacted again and, again, nothing. Checked their FB page and lots of people were asking them to contact them. I left it after that!

All of my suppliers have been prompt. The only one who has been slightly slow is my cake stand and light up letters supplier. I waited ages for an invoice then had to chase her three or four times but then she eventually emailed me. Because of this, I am a little bit worried how reliable she is but I guess I shall find out nearer the time!

I would suggest that you give them another week then start looking elsewhere, there will always be someone just as good x

In fairness to him, he MAY be still waiting for the other booking to get back to him with a firm time slot before letting you know when/if he can be booked for you... though an e-mail to tell you that wouldn't have gone a miss and would have been not only polite but reassuring for you.

Despite his amazing reputation, what is your gut feeling about him? If you have any doubts or if your gut is telling you he's likely to mess you about I'd start looking elsewhere!

I have learnt to go with my gut with these things- I had my heart set on a particular hair and make up artist who had amazing reviews and seemed perfect... I e-mailed via her 'contact me' on her web page, explained that I was aware my wedding wasn't for 18 months but that I was keen to meet with her, have an initial trial and make a booking if we were both happy... absolutely no response at all. Ever.

I then actually met her at a bridal shop 'accessories evening'.... decided to give her the benefit of the doubt, had a chat with her and she offered to do a 'mini hair trial' there and then as that was what she was there for- so I jumped at the chance.... she didn't listen to a word I said, did exactly what I didn't want with my hair and then assumed I would be booking her to do my hair and her colleague (who I hadn't met) to do my make up... I asked her what her prices were to which she replied 'Oh, no idea, look on the website'.... I just didn't warm to her and felt a little intimidated by her- her reputation is so good that I really wanted to like her but sadly I just didn't! Needless to say, I didn't book her or her colleague.

I had a similar thing with a florist.... thought I had found the perfect place to do my flowers- a local flower farm who grow their own flowers on site... but again, they were quite 'fixed' in their thinking about wedding flowers, made it clear they didn't like my ideas much, couldn't deliver the flowers to the venue and the bouquet I bought whilst I was there didn't even last four days before half the flowers were dead or dying.... with huge reservations I still decided I would use them, though I wasn't really sure why other than that they had a 'good reputation'... then H2B and Mum talked some sense into me- today I booked a local florist who was lovely- reassuring, warm, friendly and will deliver to the venue and set up for me... and significantly cheaper!!

Hi all

Just wanted to thank you all for your replies on this. We are very keen to book but if we do not hear with one extra contact from us in two weeks and two weeks following that - so a month basically! then we are going to look elsewhere. In my opinion one month is sufficient, let alone two so at least I can say we've given the benefit of the doubt!

Argh! It's so frustrating. I keep being told to chill out and let people respond but I agree with you guys- If i'm trying to book someone and send work their way and they can't even be bothered to respond I get so annoyeX!

sorry-appreciate I'm not helping with practical advice but you totally have my sympathy. After 2 months and chasing I'd move on! Good luck! Xx

Well it's been two months to the day ? Never heard back from the guy and so he's lost our custom. Rave reviews from everyone but a really crappy experience that didn't meet the expectations ? Why suppliers are like this I have no idea. So frustrating.

I had this experience with a photographer. He came back to me after 2 months. By that time we'd booked someone so I emailed them back and said this. I work in sales, if I don't get back to someone within a reasonable time I loose the sale. Even if it's just a quick; I'm very busy at the moment I will come back to you asap/ xx