Hi guys,
Ive not been on here for a while so Im sorry about that and im sorry to be the first to ask for help - again but i need some much needed advice.
I work for a company on the main switchboard and the room i work in is not very big at all in fact its just a bank of 6 desks which is similar to this little attempted diagram
Door
02 01
04 03
06 05
window Window
Obviously its not quite that small but thats the gist of it. Anyway this is quite a long story but i have worked here for 2 and a half years and have sat at pretty much every desk in the office. When i first started there were only 4 of us, 2 operators and a supervisor. The supervisor who I will just call CM found out she was pregnant so started training me on her supervisor duties. One of the girls had since left and the other remaining girl who I will call KC made it quite clear that she did not want to know or learn anything other than come into work and concentrate on her normal job responsibilities. I got on quite well with KC as we sat next to one another her on 05 myself on 03.
Whilst doing all the training with CM, my managers needed to find someone to continue as the acting supervisor in CM's absence. They offered me the position and I accepted. How I wish I hadnt. Since I became the supervisor, I found it very hard to make the transition into the person with authority and needless to say KC didnt make it any easier, she would make sarcy comments, come in late when she felt like it, moaning about the rota, refusing to train on the supervisor tasks again and just genuinely be really unhelpful. Whilst all this at work was going on my grandma had a stroke whilst in hospital for high blood sugar so I had the extra pressure of that to contend with. We are allowed to get cups of tea ect but during this time neither her nor the others would even say good morning nor get me a drink. If i asked them to do something I got a pile of moaning and pretty much resulted in me having a breakdown. 2009 has been a bad year and there have been a few times where I have been absent and bitching has been going on behind my back but upon my return, I am the one who has been accused of doing the bitching so the new supervisor (CM left to be with the baby) called a meeting and asked us to put points forward from past, present and a resolution. Most if not all of her accusations were saying I was telling people to stay away from her and a couple of people i was meant to have said this to started the day after my grans funeral when i spent most of the day in the toilets. Another was that i 'respond incorrectly to someone elses name' because there are two emma's i ask people to call me em and when she calls this other girl, I look up that was her complaint. For a while things started to go ok but now she wont say good morning, wont offer to make me a drink, talks to all the other and completely discludes me and blanks me in conversations i do start. I have told my manager and she has said i am taking things personally and need to start more conversations so i feel more involved. I feel as though she is bullying me and a few of the others are doing it now too because of her. She has told my manager loads of lies about me accusing me of staring at her facial expressions when i really dont care if she has egg on her face!!! The other week I wasnt in mon and tuesday because i wasnt well and i came back in on the day a girl (her friend) who only works wed thurs fri came in and KC said to this girl its a shame you havent been in all week its been really nice. This girl who ill call AS joked and said what cuz i havent been in and KC said erm no its just been a really nice atmosphere, which I felt was aimed at me.
I cry everynight I hate it so much.
So sorry for the long post but im getting to the point where i hate my job now and im ready to walk out. Has anyone got any advice??
Thank you xxx
