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cinnamon009
Beginner December 2014

anyone else having problems replying or posting?

cinnamon009, 27 June, 2014 at 15:04 Posted on Off Topic Posts 0 20

I can only reply or post through my phone. If I reply on my computer it just reopens the window with all the text gone. As I can only be seen tapping on my phone occasionally it means I've had to work ALL DAY last few days. Anyone would think I was being paid to do that. ?

Is it just me and therefore something on my work computer? Clearly those having the same problem will only be able to reply if they have a smart phone.

Anyway, off I go back to lurking and posting in my head. I'm funnier there too.

20 replies

Latest activity by *Teabag*, 1 July, 2014 at 13:37
  • pammy67
    Beginner April 2015
    pammy67 ·
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    I can't reply when on my works PC anymore, been working from home today so multitasking lol.

    We use ie9 at work and it's pants.

    • Reply
  • A
    Dedicated February 2021
    Aimee @ Hitched ·
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    Hi cinnamon009

    Sorry to hear you are having problems using the forums. Are you using Internet Explorer?

    Can you please visit https://supportdetails.com/ from the browser you are using, and enter my email address aimee@hitched.co.uk. This will send me all the details about the browser you are using.

    Are you able to use any other browsers? We recommend using Google Chrome as it is faster and more reliable, but I understand this isn't always possible if you are at work.

    Thanks,

    Aimee

    • Reply
  • Mrs C
    Beginner March 2011
    Mrs C ·
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    Are there plans to resolve the issues on IE? Not everyone has the ability or desire to use Google Chrome.

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  • CrazyRatLady
    Expert September 2014
    CrazyRatLady ·
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    I can't post anything from my work computer (IE 10 I think) it just vanishes. Seems fine on tablet.

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  • Mrs Monkey
    Beginner July 2013
    Mrs Monkey ·
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    I know a lot of people have been saying they're having problems. I'm using Firefox and haven't had any issues.

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  • 3d jewellery
    3d jewellery ·
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    Same problem and I have no desire to use Google chrome as it has other issues

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  • ATB
    Beginner August 2014
    ATB ·
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    Hello, testing?!? I can't post from work, no option to upgrade, I also can't use my phone all the time, so sadly looks like I won't be posting anything in the final run up to my wedding ( don't all be too happy!)

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  • Mrs C
    Beginner March 2011
    Mrs C ·
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    View quoted message

    This makes me sad.

    I wonder how many potential new customers hitched are losing?

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  • 3d jewellery
    3d jewellery ·
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    I also can't always post from my iPhone the yellow post button doesn't always respond (not just here) so that only leaves my iPad. Typing out a response 3 times on 3 different devices certainly stops me posting. What is the value in paying to advertise when you then can't post!

    Google chrome is not an option it also doesn't work with certain websites like Experian

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  • 3d jewellery
    3d jewellery ·
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    Oh and you don't know how many people have a problem as they can't say so!

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  • 3d jewellery
    3d jewellery ·
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    Oh and you don't know how many people have a problem as they can't say so!

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  • 3d jewellery
    3d jewellery ·
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    Oh and you don't know how many people have a problem as they can't say so!

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  • 3d jewellery
    3d jewellery ·
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    Oh and you don't know how many people have a problem as they can't say so!

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  • *MM3*
    Beginner June 2014
    *MM3* ·
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    This is exactly whats happening for me too..i downloaded chrome to use on the side and will uninstall if and when hitched gets it sorted..it's much slower and annoying having to use a different browser just for on here.

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  • A
    Dedicated February 2021
    Aimee @ Hitched ·
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    Hello all,

    Sorry there are some of you still experiencing problems posting using Internet Explorer to post and reply. We are looking into this with urgency this morning.

    The Thomson banners have been causing a problem in older versions such as IE7, our technical team have resolved the issue for IE dating back to 2007, but earlier then that is still running a problem.

    I am aware there are many of you unable to upgrade to a newer browser version due to restrictions at work, so we are doing our best to fix this for you.

    Regards,

    Aimee

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  • Mrs C
    Beginner March 2011
    Mrs C ·
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    I don't think it is just the banner though. There are issues with multiple postings too.

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  • A
    Dedicated February 2021
    Aimee @ Hitched ·
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    Hello everyone,

    The problem with posting and reply using Internet Explorer has now been resolved. Please can you do a forced refresh of the page (Ctrl and F5) and try posting again.

    Thank you

    Aimee

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  • cinnamon009
    Beginner December 2014
    cinnamon009 ·
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    Yay I can post! ?

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  • cymruangel
    Beginner December 2014
    cymruangel ·
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    It's not just IE, I get error messages in Chrome too - the post does go through, but you have to hit the back button to get to it, and then refresh.

    Quick reply works with no problems though.

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  • 3d jewellery
    3d jewellery ·
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    It's working ???

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  • *Teabag*
    Beginner June 2013
    *Teabag* ·
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    Hoorah! I can post again now too ?

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