So some of you may remember the stress I had with my TOG last year, for those that dont, basically he took the whole payment out my account without permission way earlier than needed and then his reception staff were rude to me, refused to put me through to the owner and hung up on me, and all i was trying to do was get my money back from their mistake.
Anyways, the payment is due at the end of the week so I call his office to make the payment, and following the last mishap I ask to speak with him, the lady says that he is not there and can she help, I say no ill call back later to speak with him and she says 'dont bother' and hangs up!!
I called the owners mobile and he says this woman has already been dismissed but has to work out her notice as she is pregnant and she will be gone soon. I said I need time to think about this and will call him later.
Now the TOG is one thing I have not skimped on and I was calling to pay them! After all this stress im wondering whether to just cancel him, although i have made a £300 deposit, so I would need to try and get that back. But then with only 3 months to go, am i likely to get another good TOG?!
What would you do?
