Asda internet shopping

I've only used them once. They were on time, but I'd checked the box saying I wouldn't accept substitutes and, out of 20 items, 18 were substituted. When I complained to the driver he said, "Oh, they never take any notice of that" and left!

I would give them a call. I've recently started using them again, and they've been really good. They always call to say when to expect them (and have been known to leave a message on the answerphone when I didn't pick up). The substitutions are better than Tesco, because if they sub a more expensive item, you only pay the amount for the one you ordered.

I'm guessing as with most things, some areas are better than others.