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Finesse (HIB)

bride cancelling wedding 10 weeks before

Finesse (HIB), 9 April, 2008 at 22:16 Posted on Planning 0 9

Hi Ladies

I need some advice please. I have a bride who has called me today telling me that they are splitting up 10 weeks before the wedding. Luckily, up until now I have never had to deal with a cancellation so close to the wedding.

We've become quite close, like I do with most of my clients, it's natural, but I just don't know what to say to her. She's in such a delicate state but I know that suppliers need to be informed and they are going to want to be paid. She knows that she is contracted, including to me, but I also know that she can't deal with it at the moment and he isn't really contactable.

Has anyone had to deal with a client/friend/family member who has split from their fiance so close to the wedding? I know I am a business at the end of the day but I just can't bring myself to upset her by talking business.

I thought being in this industry for so long I had dealt with most situations, but luckily never this one.

Some words of wisdom would be great

Thanks ladies

Ruth❤️

9 replies

Latest activity by Dolly, 10 April, 2008 at 11:26
  • Mel_ODrama
    Beginner August 2008
    Mel_ODrama ·
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    I'm not sure what services she was contracting with you for. Are you the OTD then?

    If so, I wonder if it is worth contacting her and reassuring her that you will help in any way you can in cancelling things but perhaps she could nominate someone eles for you to liase with to act on her behalf - MOB FOB CBM?

    If you are not then it might be worth dropping her a "Thinking of You" card to say you are thinking of her, confirming the cancellation of her order wit you and then suggesting that someone else help her with cancelling other arragements until she is feeling better enough to take over the reins. I'm sure you could do this is a really caring way. Other than that I don't think you should get involved if you do not have a cordinating role.

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  • E
    Dedicated
    emmah2b ·
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    I left my ex 12 weeks before the wedding (very expensive!!) I had to move back home and give up my job and although it was my choice to leave the relationship after a few years together I was a right old mess.

    My Mum sat me down and we wrote a list of who needed to be informed and phoned them all an followed each call up with a letter. It was a hard thing to do but rather cathartic in the same way.

    5 years down the line I live with a great bloke and we get married in a few months (and I#%92m NOT planning on doing the same thing again – very very sure this time around!!?❤️?) as for my ex the last I heard he was married with a small kid in tow and I#%92m happy for him! Nice guy, just not the one for me.

    I hope she is ok.?

    But I agree its not your job to pick up the pieces and that#%92s what her friends and family are for.

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  • Julie@carolmillerdesigns
    Julie@carolmillerdesigns ·
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    Hi,
    I called off my wedding 5 days before, it was yrs ago. I still had to pay suppliers. I was ok about eveything just needed to get sorted at the time.
    HTH

    Julie xx

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  • Finesse (HIB)
    Finesse (HIB) ·
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    I'm her planner, she booked me last year as she had just had a baby and was going back to work quite shortly after and just didn't have time to plan the wedding. We've spent so much time together it's easy to forget she's a client. I am just SO gutted for her. I kind of just want to make it all go away for her....

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  • London Photographer
    London Photographer ·
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    Well, if you are the planner then maybe it should be your (last) tak for her to contact all the suppliers and inform them of the situation. Maybe suggest that you have a meeting with her to discuss this, make a list of everyone, identify those that need to be paid etc and make sure that your name is on the list. I would have thought that she would apprecaite the help dealing with the admin - after all that is why she hired you?

    We had a couple of cancellations last year, one due to a death which is a terrible thing to deal with. You just have to be sympathetic and business like.

    Clwyd - Wedding Photographe for Pixcellence Wedding Photography
    http://www.pixcellence.co.uk


    quote:Originally posted by Finesse (HIB)
    I'm her planner, she booked me last year as she had just had a baby and was going back to work quite shortly after and just didn't have time to plan the wedding. We've spent so much time together it's easy to forget she's a client. I am just SO gutted for her. I kind of just want to make it all go away for her....
    id="quote">
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  • cariad
    Beginner
    cariad ·
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    I have had a bride do this but she came to tell me and fair enough she settled up there and then on her dresses


    i would offer to sort everything for her if i was in your line of work

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  • N
    Beginner March 2009
    nikkicattrell ·
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    "5 years down the line I live with a great bloke and we get married in a few months (and I#%92m planning on doing the same thing again – very very sure this time around!!) "

    Emma - I'm sort of hoping that you mean your NOT planning on doing the same thing again! ?

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  • E
    Dedicated
    emmah2b ·
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    quote:Originally posted by nikkicattrell
    "5 years down the line I live with a great bloke and we get married in a few months (and I#%92m planning on doing the same thing again – very very sure this time around!!) "

    Emma - I'm sort of hoping that you mean your NOT planning on doing the same thing again! ?
    id="quote">

    [:I]Ooops!!
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  • Finesse (HIB)
    Finesse (HIB) ·
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    I just reread that Emma ??


    I've had clients cancel before but they have been quite a way off from the wedding so not much to deal with and the cirumstances were quite straight forward.

    You're right though London Photographer, I need to take control of this situation for her, I owe it to my suppliers too. I was thinking a lot about it last night. There's some lessons to be learnt here anyway and everyday I am always learning something new, (good or bad) even after 8 years of being in the industry!

    Send my (ex) bride lots of good luck vibes please.....

    ❤️

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  • D
    Beginner September 2008
    Dolly ·
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    Yeah ! Twice ! two friends Other halfs pulled out

    The first 3 weeks before
    The second 4 days before , even had the Hen night.


    Both were very, very upset and lost most of the money. Both are fine now and one is married and 4 months pregenant, I really happy for her.

    ?

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