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pammy67
Beginner April 2015

constantly get an error message

pammy67, 28 April, 2014 at 17:12 Posted on Feedback to Hitched 0 26

Each time I respond to a post I get the following error message. Doesn't matter which machine I'm on, work, home etc. Are you trying to tell me something Smiley sad lol x

I should say it does ctually post the message which is odd

Sorry we have a problem at the minute, the details of the error have been captured and passed to our technical team.
We would appreciate it if you could try again later

26 replies

Latest activity by Aimee @ Hitched, 18 August, 2014 at 09:08
  • Fran @ Hitched
    Beginner April 2012
    Fran @ Hitched ·
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    Hi Pammy,

    This is really strange and should not be happening.We are so sorry for the inconvenience.

    I will report this to our technical team and we should be able to get it fixed for you asap.

    Someone may be in touch with you first thing in the morning to ask further questions regarding your browser and the device that you're trying to post from.

    Thanks,

    Fran

    • Reply
  • pammy67
    Beginner April 2015
    pammy67 ·
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    Thanks Fran - it's been on work and home pcs one using chrome the other firefox :/.

    fwiw - it seems to have stopped.

    • Reply
  • AuntieBJ
    Beginner September 2014
    AuntieBJ ·
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    Keeps happening to me too, but only on the laptop. When I use my tablet, there's no problem. Also using google chrome on the laptop x

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  • yorkshirekiwi
    Beginner August 2014
    yorkshirekiwi ·
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    This is happening to me too. I use firefox on laptop and chrome on tablet and it does it for both.

    I have also stopped receiving e-mail notifications of replies for threads i have commented on. Half the time i only reply so that i receive the notifications and get info and advice from other users so I miss the e-mails!

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  • A
    Dedicated February 2021
    Aimee @ Hitched ·
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    Hi everyone,

    We've rebooted our servers which should have resolved this issue - please can you let me know if you are still having any problems today?

    Sorry for any inconvenience this may have caused you.

    Thanks

    Aimee

    • Reply
  • pammy67
    Beginner April 2015
    pammy67 ·
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    Thanks Aimee - will do. All seems OKfor now Smiley smile

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  • yorkshirekiwi
    Beginner August 2014
    yorkshirekiwi ·
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    Hi Hitched, It seems to be happening again! An error message each time I post (although the post does appear) and no e-mail updates for the threads I have opted into for future reference.

    Happens through both Firefox and Chrome browsers.

    • Reply
  • Fran @ Hitched
    Beginner April 2012
    Fran @ Hitched ·
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    Thanks for letting us know! We've got our techical team looking into this as we speak.

    Fran

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  • laurafish
    Beginner July 2016
    laurafish ·
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    Came to this forum to see if anyone else is getting this - I'm also getting it every time I post, but again it does actually post

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  • Fran @ Hitched
    Beginner April 2012
    Fran @ Hitched ·
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    Thanks for letting us know. We'll be doing a system update which will happen over night tonight - so everything should be back to normal by the morning. If you continue to see error messages after tomorrow, please do inform us again and we'll re-investigate.

    Thanks,

    Fran

    • Reply
  • pammy67
    Beginner April 2015
    pammy67 ·
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    Sorry fran - I've just posted a new thread about this - didn't know this one had been resurrected. Glad it's not just me though Smiley smile x

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  • Fran @ Hitched
    Beginner April 2012
    Fran @ Hitched ·
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    An update was done to hitched.co.uk last night, so we think the problem regarding the error messages has now been resolved. However, if you are still experiencing an issue or error message when posting, please let us know and we will re-investigate the problem.

    Sorry for any inconvenience caused, and we really do appreciate your patience on this issue.

    Thanks,

    Fran

    • Reply
  • pammy67
    Beginner April 2015
    pammy67 ·
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    Is anyone else having these problems again with the forum?

    • Reply
  • laurafish
    Beginner July 2016
    laurafish ·
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    Yep! Mine was fine, I assume the update fixed it. But today it's back!

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  • D
    Beginner December 2012
    Dean @ Hitched.co.uk ·
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    Hi,

    Sorry its back - I will reboot the servers this evening at 23:00 and this should clear the problem.

    Dean

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  • pammy67
    Beginner April 2015
    pammy67 ·
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    Cheers Dean Smiley smile

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  • laurafish
    Beginner July 2016
    laurafish ·
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    Hello, am getting this error message again today every time I post

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  • pammy67
    Beginner April 2015
    pammy67 ·
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    Yup - ditto here - it's back again :/

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  • DrBuffles
    Beginner August 2014
    DrBuffles ·
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    Same here

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  • A
    Dedicated February 2021
    Aimee @ Hitched ·
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    Hello,

    Sorry to hear you are experiencing problems posting in the forum today. Please can you let me know what browser, and the version, that you are using. This will help us to identify the problem.

    Many thanks,

    Aimee

    • Reply
  • pammy67
    Beginner April 2015
    pammy67 ·
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    I'm at home so using the latest version of Chrome which is I believe the preferred browser. Not tried it through Safari though.

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  • DrBuffles
    Beginner August 2014
    DrBuffles ·
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    I'm using Chrome on a Mac. Sorry I don't know what version but I do update it when it tells me to!

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  • laurafish
    Beginner July 2016
    laurafish ·
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    I'm using Firefox 30.0, still getting the error this morning

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  • yorkshirekiwi
    Beginner August 2014
    yorkshirekiwi ·
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    Hi, This error is back today for me!

    Same problem whether I use firefox or chrome.

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  • CrazyRatLady
    Expert September 2014
    CrazyRatLady ·
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    Me too. Using laptop (IE10) or tablet.

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  • laurafish
    Beginner July 2016
    laurafish ·
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    This is happening every time I try to post tonight - am using Chrome

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  • A
    Dedicated February 2021
    Aimee @ Hitched ·
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    Hi Laurafish

    Sorry to hear you were having problems yesterday using the hitched forums. The issue has now been resolved and I hope that you are able to continue to use the forums today.

    Please let me know if you have any further errors.

    Thank you

    Aimee

    • Reply

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