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Rockstar September 2022 Warwickshire

do i have a leg to stand on?

slimzoe1, 18 December, 2008 at 10:14 Posted on Off Topic Posts 0 1

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I ordered my mum an experience stay from littlewoods earlier in the week, there were a few experiences reduced and it clearly, in red stated reduced from £170 to £134.

when i received my confirmation email it stated it was £170 so i emailed them to query this. the reply i got asked where i had seen it advertised at £134 and, when i went back in to the site magically all the red reductions have vanished. (it wasnt just this experience there was a spa day reduced by £99 and various other reduction)

ive emailed them back pointing out ive noticed these reductions have vanished and i want it investigating. im guessing that i dont have a leg to stand on as i cant prove the price i saw it at- but is there anything i can do?

if i dont get a satisfactory reply to my email im going to ring and ask to speak to a manager.

i am not happy, its for my mums 50th birthday and it doesnt leave me much time to sort anything else out,.

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Latest activity by slimzoe1, 18 December, 2008 at 10:42

Beginner January 2007
jaz hear those sleigh... · 18 December, 2008 at 10:19
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My consumer law is rather sketchy but even if it had shown the £134 and you had a print out of it I don't think they would have to stand over it as it's an invitation to treat rather than an offer. I bought something once marked at a lower price, got a confirmation email at the lower price but then later got a call to apologise and say there had been a mistake and that was a pain but there was nothing I could do.

They may offer you something as some sort of goodwill gesture but I don't think they have to.

Hope you get it sorted/find something else!
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Rockstar September 2022 Warwickshire
slimzoe1 · 18 December, 2008 at 10:42
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What has annoyed me the most is the underhanded way its been done, rather than email and say very sorry theres been a mix up, the email asked me where i had seen it reduced, so i feel as if they are trying to make me seem a liar as the reductions have all now vanished.
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