I'm due for an upgrade on the 4th October but O2 won't let me :0( Is it possible to actually get an early upgrade?
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Early upgrade
21 replies
Latest activity by ~Peanut~, 25 July, 2012 at 13:27
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April 2013
Hate to say it because their adverts are just so annoying, but phones 4 u will most likely be able to buy you out and you will get an upgrade.
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Beginner
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they wont always do this, ive spoken to them and they have said id have to pay up the remainder fo my contract myself !
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Beginner
Trickers
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Phones 4 U just told me that i would have to pay myself as I want an iPhone.
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Try in store, if they need sales they can be alot more accommodating.
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Beginner
March 2011
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June 2012
Ring and ask to speak to the escalations team and tell them that you're going to leave unless they give you an early upgrade. Mr Figs got a free Samsung Galaxy S3 out of O2 last month. You just have to be insistent tht you'll leave unless they do something for you.
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Beginner
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tried this on various occasions, and nothing
tbh, o2 have seriously gone down in my estimations over the last couple years so am glad to be moving!
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March 2011
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Tried that with O2 for the last few upgrades and nada... nicht... nil.
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June 2012
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When Mr Figs gets on one he doesn't back down easily and refused to take no for an answer! He def got his for free and early. He didn't get very far with customer services, it was the escalations team that caved in and gave him what he wanted.
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Beginner
March 2011
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This is also key... if you want an iphone you will get nowt for free... hardware is too expensive.
Plus O2 will no longer give me unlimited internet.
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June 2012
OH nagged and nagged and nagged T-mobile to get an early upgrade and they caved but wouldn't give us both iPhones, I wanted a BB anyway but he had to phone them constantly and threaten to leave.
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July 2011
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Trickers, if you are after a new iphone it may be worth holding on, as the new iphone5 comes out about Sept time apparently.
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August 2012
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I did this and the escalations team just said 'Ok see ya' after 12 years or more of being a customer!
I am with Orange and they let me buy out my contract and get a new iphone contract. I always assumed all companies did this. The man in the Orange shop told me that carphone warehouse/phones 4u type places do it for all phones inc iphones.
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Beginner
April 2013
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Ahh iPhones always seem to have their own rules. Theres a new one coming out soon so if you hold out till the end of your contract you could get that.
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December 2012
I think all the networks are just as bad as each other. I've been on T Mobile for years and tried to upgrade recently. I was told the phone I wanted (HTC One X) was more expensive if I upgraded than if I ended my previous contract and started a new one as a new customer. Where's the logic in that?
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