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yorkshirekiwi
Beginner August 2014

email notifications?

yorkshirekiwi, 4 October, 2014 at 08:21 Posted on Feedback to Hitched 0 1
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Is there any reason i have stopped getting emails through of posts on threads i have commented on? I havent changed my settings on hitched and they dont seem to be filtered into spam.

Thanks.

1 replies

Latest activity by Dean @ Hitched.co.uk, 6 December, 2014 at 11:47
  • Fran @ Hitched
    Beginner April 2012
    Fran @ Hitched ·
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    Hello,

    The only way you wouldn't be receiving emails through is if you manually clicked on the 'Email Subscription Enabled' tab on the top left hand corner of the relevant discussions you have been involved with.

    If you click 'Email Subscription Enabled' it will switch to say 'Email Subscription Disabled' which will then prevent emails from coming through to you.

    If you could double check that your current conversations have the 'Email Subscription Enabled' in tact, then we can investigate form there onwards.

    The other issue that my have caused you not to receive email alerts from us could have been a slight error that we had over the weekend. If you could let me know if your emails are coming through as normal again that would be a great help.

    Thanks - and sorry for any inconvenience caused.

    Fran

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  • D
    Beginner December 2012
    Dean @ Hitched.co.uk ·
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    Test by Dean to check email notifications are working correctly

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