Feeling a tad nervous about TOG's pics!

Have you not even seen proofs yet?

I know it takes a while for the proper album to arrive but you should have at least had a 'contact sheet' through to help you choose what shots you want in your official album by now.

Our photographer reckons we should have our proofs through in a couple of weeks after the wedding. What were you told about that when you booked him/her?

Sorry AJ I should have made myself a bit clearer. The pictures are coming through on disc for us to select whch ones we like ready for our album to be created. I do feel that we have waited a bit longer than average for the disc alone, but there isnt alot I can do about it now.

A disc is as good as proofs so you haven't had a squeak out of him after 7 weeks? I'd definitely get on the phone and ask him what's going on as that does seem a bit excessive to not have received anything.

We get them on-line in a private gallery ready for the bride coming back of honeymoon

Hi

I'm sure they'll be fantastic, and if your photographer has said Wednesday then I wouldn't contact him/her until after then. 7 weeks after a busy summer season isn't that unusual as your photographer may have had several weddings each week through July & August. As you're getting a disc then all the photos will probably have been fully edited, which takes time (for us around one week of processing per wedding).

Let us know what you think of them when you get the disc, am sure they'll bring back all the special moments from your wedding and you'll love them!

Alison x

They will be special, they are of your wedding day. get a bottle of bubbly ready

More of a bark than a squeek, and only because I instigated it. The photogrpaher told me to expect the disc 6 weeks after the wedding, on the 22ns August I mailed him just to double check that he was on track and everything was ok, he told me that I would get the disc on the 3rd September. On the 5th September having heard nothing from him I emailed him again asking if there was a problem, he told me that he had been very busy, my pictures were next for editing I will recieve them Wednesday of this week, so almost a 2 week delay on top of the 6 week lead time he initially promised. I was annoyed to say the least as you can imagine but I didnt want him to rush them at the same time so I've just put up hoping that he is true to his word second time around.

I havnt Alison because as much as I want to see them I dont want to be a pest enforcing him to maybe rush them, so I am waiting impatiently hoping that they live up to my expectations, he is a great photographer and he is such a nice guy, I think I was more annoyed that I had to chase him when he didnt deliver when he said he would I appreciate how busy he is but an email takes 60 seconds.

Sounds like a plan.

And more important than anything I cant do my hitched report without them ☹️

How weird, I am sitting here doing/thinking exactly the same.

Our TOG said 4-6 weeks and it was 4 weeks on Friday, I literally can't wait to see them, but also concerned I am not going to love them - because of me, not because of the TOG.

Good luck!

Hi

Yes that's not good that you had to chase him after he's made 2 promises which he hasn't delivered on. An important part of every business is communication with your clients, and yes he should have emailed you. Let's hope that you hear from him on Wednesday, and get the bubbly chilling in the fridge ready!

Alison x

You may not love every single one but you will love most of them i am quite sure and will bring back lovely memories!!! definately get the champagne chilling!!!

Hi,

I think its normal to feel a little apprehensive and excited at the same time.

When they do arrive make a celebration of it, take your time and get that champaign poured, have the tissues at the ready, and enjoy. I still remember that special moment, and yes I cried.

I hope they live up to your expectation and more.

Looking forward to seeing your report of the day with photo's. ?

There may be one or two you don't like but the rest you will love and there will be some that you want to print and tell everyone about immediately!! And it does bring it all back. Plus you see things that you didn't even realise had happened!

Hi Clair_Lou. As averages go, it is a little longer, although it depends how your tog works. Some give images on the night and others prefer to completely polish them before showing you the results, which can in some cases take as long as you are experiencing. All togs work differently and I wouldn't say that my way is "better" than others, just different. I aim to have images available for viewing on return from honeymoon and then make final adjustments if required(sounds a little like the hitcher Wedding Photographer) That said, as long as your proofs don't stretch too overdue, I honestly wouldn't worry. Lines of communication with the tog is important. As long as they are updating you, all should be fine.

A decent tog will have up to 6 weddings in a month. Editing takes a few days. Things pile up.

Longest it's taken me this year (with 9 weddings in August) is 3 weeks.

But that's meant not having much of a life and working 12 hour days without a day off.

7 Weeks sounds fine. Nag them and get a rushed job.

yeah, I think it's belongs to your natural reaction.

This is what I was concerned about, I wouldn't nag at all but if they are not here withing a matter of days H won't see them as he is away for 6 months, and it'd be such a shame for me to review them on my own and for everyone else to see his wedding pictures before he does.

Now i'm not sure whether to chase for a second time or not (left a message yesterday) and an email Thursday.

It's not Wednesday yet.

I know that he is editing the pictures and I know that this isnt a 2 min job and I know how busy he has been, with some weekend doing 3 weddings I appreciate all that, but as I said yesterday how long does it take to email a client to explain that there is a delay.

It depends on how many times you've already emailed him. The nice thing about being your own boss is if you feel like someone isn't being fair with you then you can basically go on ignore mode. Not saying it's right, just sayin'

The thing to remember is that you really aren't the only one to be emailing them. I had 7 emails today which I answered. Then I got another two responses straight after. I can't sit on the emails all day so will answer them later. If they are a full time pro then they may have other daytime shoots. Or if not they will have a another job.

If it's a client emailing with a valid unanswered question then I always reply. If it's a client who I feel I've already answered the question to then I won't be so quick to do so as I have other things and deadlines to attend to.

Maybe they feel they've answered your question and the further emails are just the same thing worded differently.

It's not Wednesday.

Why do you keep repeating yourself saying its not wednesday! Im not stupid. I have emailed him twice in 7 weeks once on the 22nd August a whole month after my wedding asking if things were on track as I have already mentioned in this same thread, and then I emailed him on the 5th September this was AFTER the leadtime he told me he could meet. So would you deem this as me contacting him to many times? I see it from both sides Chris, you seem to be being bicest agianst the TOG which is fair enough but are you telling me that you cant spare 5 seconds to send a client an email explaing that the photos are going to be held up?

and surely you must know weeks before a promised deadline if you cant meet it.

Not necessarily.

Let's say, monday, he's working on final details of your stuff due to be sent out today for wednesday delivery. Everything's perfect.

The phone rings, it's a sudden family bereavement. Last night's kebab turns out to be dodgy and he ends up confined to bed (and bathroom) for a week. Computer failure requiring reinstallation of everything before he can do anything about your pictures. Car breaks down on the way to post office and he misses the last collection time.

All these things can't be planned, or worked around. Thats just the way things are for everyone.

I know to you your photos are important, but I would guess that you are 'just another client' - as we all are - to our suppliers. I know with your OH going away it makes it doubly difficult but I'm afraid that it's just how life goes sometimes.

I have something in the post from a HIB that was meant to be posted last night on overnight special to be here by 12.00. It hasn't arrived - but then again none of our post has. I'll wait till the post has been before panicking.

You are completely missing my point - I was annoyed at the LACK of communication IE not being informed my pictures would be delayed!!!!! There is no excuse, absoloutely no excuse, to not take 5 mins - wow I feel like bashing my head off of a brick wall! Forget it!

AJ - it's my OH that's going away not Claire's ? - you officially have wedding brain! My TOG didn't promise them for a specific time, so I really really can't nag!

Claire - all will be fine, I know it's annoying having to wait for something you want so much but just think - would you rather he email you, or get on with the editing (this is how I am thinking in a bid to stop me ringing my TOG).

Arent you gettting me confused with somebody else AJ?

LM I was a bit dissapointed that I've had to wait but I got over it, and I wasnt even all that bothered when I sat and thought about it - but it seems with a few poeple in here that me asking for some sort of communication from my tog is unforbidden.

AJ I might just be another client but you wouldnt want to portray that image if you were trying to get my business would you!

I'm the same - I don't care how long things take, as long as a) they are good when they get here b) no one minds me moaning I have to wait (impatient me) and c) I'm told to expect to wait, or an updated on having to wait.

Fingers crossed for tomorrow because that IS Wednesday ?.

I'd be fed up in your position too, C. Particularly as you've only chased twice, and at reasonable intervals. See if they arrive on Wednesday and if not, give him a call to find out what is occurring. If he's been confined to bed for the past week because of aj's dodgy kebab I think you're within your rights to suggest he takes a trip to the GP too.

Waiting for things is never nice, particularly if it's beyond a deadline but I'm sure you'll love them when they do arrive. I cried buckets when ours arrived!

Yes, apologies, everything's a bit of a blur at the moment with less than 100 hours till I get married...