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SophieM

FFS - DHL

SophieM, 29 May, 2009 at 11:58 Posted on Off Topic Posts 0 9

Soo I want to return my dress to Net-a-Porter. They say, visit the DHL website, call and book a collection using our account. Fine, but can I find a telephone number on the website? Can I f*uck. <gnashes teeth>

9 replies

Latest activity by Stargazerlily2626, 29 May, 2009 at 13:01
  • claires
    Beginner July 2008
    claires ·
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    Just found this

    **** 300

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  • jaz
    Beginner
    jaz ·
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    Any good? http://www.dhl.co.uk/publish/gb/en/information/country_details1.high.html

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  • B
    Beginner February 2008
    Boop ·
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    I sympathise - I had several (hundred) attempts at booking a parcel re-delivery through their website yesterday and each time it told me that it was too busy to cope and to try again later.

    I also recall having a nightmare with a net-a-porter return in the past - they took 3 months to refund the money.

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  • SophieM
    SophieM ·
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    Phew, done. Thanks ladies - I hate not being able to find phone numbers on websites, normally I am quite good at it.

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  • SophieM
    SophieM ·
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    Oh, lordy ☹️ The smaller size had better fit, or I will have that to look forward to.

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  • Wordsworth
    Beginner September 2005
    Wordsworth ·
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    I've returned stuff to net a porter twice and I've always had the money sharpish, so Boop's problem is hopefully more of a one-off.

    My only NAP/DHL problem was delivery related in the sense that DHL didn't bother trying to deliver at all and left the parcel in their depot. I remember what a nightmare it was trying to get their phone number then. I eventually had to email the local depot for it (and got an email written in text speak in response!)

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  • Stargazerlily2626
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    Stargazerlily2626 ·
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    Glad it's sorted. Now I can't be the only one wanting to see what it was you bought in the first place!

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  • SophieM
    SophieM ·
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    I think you might be the only one who doesn't already know ? I have been boring for England about it. It's this dress http://www.net-a-porter.com/product/42140

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  • Stargazerlily2626
    Beginner
    Stargazerlily2626 ·
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    ? That'll serve me right for being such a part timer these days. I like! I bet it really suits your colouring.

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