Grrr royal mail rant again...

Here's a link you might find useful for damaged mail

http://www.royalmail.com/portal/rm/customerservice2?catId=69800733&mediaId=77300736

If it's general complaints you're after then

http://www.royalmail.com/portal/rm/content1?catId=69800720&mediaId=84400738

Hope that helps. But how annoying that this has happened.

PS - can you tell I've had numerous complaints against them?!?

I feel your pain.... but don't bother complaining, I went online to complain about my lack of paid for redirection service and got an email back saying they'd contact me with 24hours with an update but to no avail. I followed this up with a call and got another promise of a call back but this didn't happen either.... they are worse than useless.

I really hope the florist has got it.... did you send it recorded/registered? If not I'm not sure there's anything you can do as it won't be insured... it sucks and they suck big time.

Was inside a card..... and as the cheques been ripped then the card musta got ripped..... plus all the sides of the envelope have been sliced open and I dont know if that was her or the mail........ shes not replied to me yet and the wait is agony!

I complained about our postman and got a letter and three books of 1st class stamps. The postman however is still a plank!

Florist still hasnt replied about the applique. I've managed to track down the seller in the states and ask if shes got any in stock.......fingers crossed I dont have to buy another one but if I do I hope she has one.

We had an excellent postman, I really dont know whats happened of late.....

Well the florist didnt recieve a note card or the applique.... just presumed i stuck a cheque in an envelope.

As it was a normal card with the applique inside I didnt get it weighed or nuffin. I'm totally gutted as finding that was a task in itself.......

fingers Xd the lady in the USA can help me.

I have had BDay cards opened before now, as they have had gift cards in them and the naughty postal workers finger the envelopes and open these ones, stealing what's inside. Maybe they could feel something inside and thought it was steal-able enough to open the card. This kind of thing really riles me.

x

I think Royal Mail really need to buck their ideas up - their service is disgusting.

A few of our guests haven't received their invitations, which has been a bit awkward in one or two cases. The day invites were quite bulky as they had info cards in and a bow on the front so I sent those with "large" stamps. The evening ones were slimmer and I checked them on the measurement card/weight thingmebob on our franking machine at work and they came out as not needing "large" stamps, so I sent them with normal 2nd class stamps. It looks like depending on which postman or whoever sorts them some go through okay and others are apparently "under postage". My cousins for example live in the same house but as one has a g/f I sent them each an invite; one got his and the other got a note asking him to pay the additional postage. Completely embarrassing and annoying because I checked them all before sending and why would one go through and not the other? They were exactly the same.

I feel like complaining now too, in one of those moods today!

I have spoken to a few people who have not received them, and have had to resend. Our cut of date for replying is now coming close. So I have started to chase a few friends, 1 has sent an acceptance 2 weeks ago and we still have not received it she is only in the next village. With the same sorting office!