C******t housing association are the bane of my life at the moment. HOW can I get any joy out of them? Suggestions gratefully received. I've been trying to speak to someone about reselling my house (which they own 40% of ) for weeks, and no matter how many voicemail messages and emails I leave, I never get called back. No one answers their phone, half the voicemail messages are out of date ("uh... hi... I'm out of the office over Christmas, I'll be back in January, leave a message") and the very few real people I've spoken to have either been the wrong people entirely, despite being on the end of the phone numbers I've been given, or have promised to pass on messages to the people who should be able to help - who have then not phoned back either.
I've spent a fortune, at their insistance, getting a surveyor's valuation and HIP on my house before sending them anything, have sent paperwork by recorded delivery AND electronic copies as back up and have heard precisely f*** all back to confirm that they're actually doing anything about selling my house for me before I have to pay another load of fees to have the survey and HIP redone.
GAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHH!
thank you.