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Beginner May 2015

Hitched App

Hotchilli999, 8 October, 2014 at 11:07 Posted on Feedback to Hitched 0 4
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Hi Guys,

Just need a little help with the app on my phone, I've been using it a while, but now all of a sudden, I can't see the bottom of the pages (next page button, previous page button etc. but I can see the last post of that page) and now since last night I keep getting thrown out of the app, it won't even let me get as far as the home page.

Please help! I need my hitched fix on the move too! Smiley smile

Oh if it helps or makes a difference, I use an iPhone

Thanks Smiley smile

4 replies

Latest activity by Aimee @ Hitched, 8 October, 2014 at 14:03
  • A
    Dedicated February 2021
    Aimee @ Hitched ·
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    Hi Hotchilly999,

    Thanks for getting in touch regarding the problems you're having using our app.

    We are aware that there is currently a bug on the My Wedding app, which our technical team are working on at this moment. We hope to have this resolved very shortly.

    I am sorry for any inconvenience that this may have caused you, and I assure you that we are working quickly on fixing this issue.

    Kind Regards,

    Aimee

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  • H
    Beginner May 2015
    Hotchilli999 ·
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    Thanks Aimee!!

    Much appreciated Smiley smile

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  • A
    Dedicated February 2021
    Aimee @ Hitched ·
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    Hiya,

    We have just fixed the issue, please can you try using the app again and let me know if you have any further problems.

    Thanks,

    Aimee

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  • H
    Beginner May 2015
    Hotchilli999 ·
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    Hi,

    I can now get on the app! Hurray! thanks for that.

    However, I'm still having the issue of not being able to see the bottom of the screen, I can if I hold the page, but then I can't select next and have to scroll all the way back up to the top to be able to go to the next page. IF you could help with that it would be great!

    Thanks again Smiley smile

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  • A
    Dedicated February 2021
    Aimee @ Hitched ·
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    Hiya,

    Could you screen grab what you see and send it to my email aimee@hitched.co.uk

    Could you also let me know what iPhone you have and if you have the latest iOS?

    Thanks!

    Aimee

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