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essex_charlene
Beginner September 2012

Honeymoon documents! When will they arrive? Stressing!

essex_charlene, 13 August, 2012 at 21:10 Posted on Planning 0 7

We are heading straight on our honeymoon and still haven't received anything from travel company. Tried calling today was in a q forever and had to go bk to work tried card after work and they shut at 5! Boooo!

Anyone know when they should be sent? Just don't want anything else to worry about. Been having a nightmare lately lol x

7 replies

Latest activity by sarah8286, 14 August, 2012 at 12:59
  • pinkle86
    Beginner September 2012
    pinkle86 ·
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    Hey, we're actually getting married abroad, we go our documents at the weekend. It's normally 4 weeks before you travel so you should get the call soo - did you book in a shop or online?

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  • hazyclaire
    Beginner November 2012
    hazyclaire ·
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    Last few hols we've been on you got everything on email - are you sure that you haven't had them emailed? Who did you book with? I know Thomsons and First Choice do this...

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  • essex_charlene
    Beginner September 2012
    essex_charlene ·
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    Kuoni and was booked online. 2 and a half weeks to go and a bit worried we Havent heard anything xxx

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  • Zoomo13
    Beginner August 2015
    Zoomo13 ·
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    I would deffinately phone them as kuoni usual;ly send tickets etc out around 4 weeks before departure unless there has been a massive flight time change with which they will be trying to contact you.

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  • Mrs C
    Beginner March 2011
    Mrs C ·
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    I can't remember the last time I had actual tickets.

    For our honeymoon (Kuoni but booked through Blue Bay Travel) we were sent an A5 booklet, which had the e-tickets printed inside.

    Most other holidays I have just had to print the booking confirmation or complete online check in.

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  • B
    Beginner September 2012
    bia57 ·
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    Your post got me thinking as we're booked with Kuoni and go in just under 4 weeks. I've just phoned them and they said the documents should arrive 2-3 weeks before and if I've not received them by the end of next week to call again.

    As you've only got 2 and a half weeks, I'd definitely phone them. The number I used was ****

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  • jonesmel_25
    Beginner September 2012
    jonesmel_25 ·
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    We booked through Virgin and was told they would come 2 weeks before the honeymoon. We fly out on 4th September. I got a text the other week to say they will be coming soon and two weeks before so hoping anyday now!

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  • sarah8286
    Beginner June 2014
    sarah8286 ·
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    Kuoni tend to send their tickets about 7-10 days before you travel (well they do to our shop anyway, thomas cook) but you may have had them emailed either depends on flights you've booked etc. if you have 2 and half weeks to go dont panic, but if they arent here in a week id ring them again, or email

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