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rachel anne
Beginner

How do you retrieve a refund from a paypal account?

rachel anne, 30 April, 2009 at 09:15 Posted on Off Topic Posts 0

I have sent a refund from my paypal account to a customer and the funds have definitely left my account.

However, the customer has not received the money, their paypal account is saying that they have to 'retrieve' the refund and I have never come accross this before and don't know how to it.

Can anyone help me please? Many thanks in advance.

  • Hugo Brambles
    Beginner August 2002
    Hugo Brambles ·
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    Don't they just have to log into their paypal account and accept it?

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