I'd have thought £14k is very low, for someone who'd be in charge of a shop? I certainly wouldn't want anyone on £14k looking after my business ? I bet that's what they earn though isn't it?
My friend is a Manager of a clothes store and she's on £26k, which I also think is low for what she has to do but for someone in a small store, I'd say £18k?
I am wondering if a photography studio manager would equate with this, The main difference seemingly would be that you don't actually have to deal with unhappy customers/people giving you crap (unless you actually screw up your job)
In MY (DATED) EXPERIENCE AS AN hr mANAGER FOR (SORRY, CHILD HELPING) a couple of retailers, I would expect to appoint a small store manager for about £20-£25k.
I'd have thought a stuido manager would be more specialised ie that you'd want them to know about phtography . Shop managers often appear to have no skills whatsoever! (But that does very much depend on the type of shop)
I meant that most shop managers don't really do much selling, it's more admin and stuff like store dressing.
You want someone who can do more of a sales pitch thus they need to know a bit and have some enthusiasm. You want your staff to be able to confidently talk about the product and who can convince someone that they realy do need that extra enlargement or whatever.
Think we might be thinking along similar lines, I worked as an office manager in a publishers. I got the job purely on the strength of the fact that I'd worked/trained on the journalistic side and through placements and crap jobs knew the ins and outs of (particularly) magazine production pretty well inside out.
I'd have thought someone with a modicum of nous and a bit of a notion about what actually goes on in a studio would be the man, sorry, person for the job.
ETA- On the sales front, it's a hell of a lot easier to do when you know what your talking about. You can upsell practicaly without thinking about it, not because you're a megasalesperson (which I', certainly not) but because you can give chapter & verse on what the advantages actually are and be sincere.... IYSWIM
I am in retail management - Retail managers within my company in Reading earn £17k (trainee) and up. Apparently we pay very well too for retail staff - our sales assisntants are on £8 an hour+.
A good place to look to see salary data is on www.reed.co.uk (just have a nosey at what is being offered for that sort of job).
The sales side is very easy, we have put in place a set process. I would say having people skills is the most important thing. I don't think anyone would need to know the ins and outs of a studio as they would have plebty of training. Plus, those people are so rare that we wouldn't find one easily. Additionally, it isn't complex to pick up, there's nothing hard to grasp going on
At the moment, we aren't recruting anyone, we're trying to get our heads around what we would need and what that would cost. So, we might want an actual manager - ie a person to be in charge when we're not there and to do all the stuff that te photographer doesn't do. Or we might want to promote the photographer to effectively being in charge, and recruit another photographer/sales person so they split the workload. It's tricky to work out what would be best. This would be a next year thing, I'm not recruiting now as I am anticipating january will be dead again
Y'see I'm really big on product knowledge, which is why I suggested someone who has at least an idea of what goes on in a studio. Granted they don't come two-a-penny but... well.. I think that the first awkward query on the 'phone will make waiting for an appropriate nerd worthwhile.
And it's ot just because you're talking about togging, I work (when I do work ?) in commercial telecoms, I have a 'phone team amongst other things, all kids. I get the nerds. Because I want them and because they're the only ones who can put up with me. They know their stuff, for the most part they don't umm or ahh, because they have the savvy of what they're dealing with....
Some of them aren't the sharpest tools in the box. But we do well... Just saying.
(and I dread to think what it's going to be like when I get back....)
I don't think you'r have to work in a studio long to understand what goes on. It's all very simple. Product knowledge IS really important, but the products are the frames and albums. I don't think any great understanding of photographic techniques is needed. I think it's more imprtant to have had a shoot/viewing and been through the process to understand the overall feel of what a customer gets.
I pay 17k for our shop manager in Northern Ireland and she also gets sales incentives, last year she took home 21k. I paid more than the average as I wanted to make sure I attracted the right person, in the business I'm in I needed someone who could and would be flexible and would work hard for me, giving her the incentives seems to work really well.