I cant get hold of the wedding coordinator

This happened at one of the venues we went to see. It took over a week for her to get back to me at all and when we eventually did get an appointment we were just showed the room by the depute manager and told if we had any questions we'd have to email them to the wedding co-ordinator because he didn't know anything. Scrapped off the list before we even left.

This would put me off completely! There's no reason not to reply to calls and emails!!

There may be a good reason why they can't get back to you as you expect - but I suppose the thing is that most venues only have one person dealing with weddings and the duty manager does everything on the day.

Of course, we want answers NOW... but I wouldn't just discount the venue without seeing it first.

im not discounting it at all but im a little wary. ill see how it goes on the day.

OMG !!! Definately be concerned, however, our wedding co-ordinator left after we booked our wedding and the new one was awful, it took me 6 weeks to get answers to simple questions. In the end me and OH sent her an email basically saying we were really unhappy and were really torn as the venue was perfect for us but after how we were being treated we were thinking of cancelling. It was such a stressful time but she replied apologising loads and since then has been absolutely brilliant! Sometimes its worth just giving them a chance and if you really like the venue then speak to the Wedding Manager or the General Manager when you go on Tuesday. Explain the situation, if they take no notice then move on to somewhere else but you never know they may turn round and be brilliant like ours.

Hope this helps

xxx