i just got barred from the paper shop!

Good God, what a loon! (her not you) I hope youve found another paper shop to deliver the right papers to you.

Blimey that sounds awful. Poor you.

What a fabulous way to run a business. I would stick some customer service leaflets through their letterbox!

Good grief, the woman is clearly a loon. Hope you're feeling a bit better now. Have wine.

They wanted you to pay for a newspaper you didn't had because they delivered the wrong (cheaper) one by mistake? And then introduced a delivery charge but didn't tell you?!

Wow. I wish we could name and shame on Hitched.

That's just horrible, I would be very shocked and upset by that. Good for you for standing your ground, I might have crumbled and paid to get out.

Can we not?

If you were having a local paper delivered I'd say contact the distro. dept. and let them know. Not sure if the nationals would be interested but it may be worth a try.

but right, even with my no brains if i accepted all those it would be

£21.80 + 80p (extra for non existent observer instead of independent) + £2.40 for 4 weeks delivery = £25 i.e. nowhere near £39....

they previosuly barred a load of people who were upset that they couldn't top up their meter cards in the shop anymore. they are a bit loon.

she went on and on about, basically, her business costs, like that's my problem? she must be rolling in it, adding random amounts on to people's bills.

there's nothing else for it, husband will have to fetch the papers.

OH and she wanted to charge a 'fee' because we wanted the financial times and she had to pick that up because it was delivered to her other shop instead of this one..

My goodness that is awful, complete loons.

Isn't stopping you leaving unlawful improsonment or somesuch? </actually clueless but I've vaguely heard of this>

<hopes you recognise the bird>

I mean he'll have to fetch them from another shop, obviously. not from there as they are mental.

she said she'd note the time of the CCTV recording so she could tell the police about me, I mean meee I'm totally harmless and law abiding and i didn't swear or insult her back at all and i even moved aside so they could serve other people, i hate to cause a queue...

Good on you for standing up to the loon I would probably just given in and paid her £39

It's probably best you are barred, she sounds like a nutter, make sure you tell all the neighbours about their excellent customer service skills!

<recognises bird>

<agrees with Zoay>

How very, very bizarre.

Gosh, they sound like utter loopers, and not the entertaining sort, the really horrid and nasty sort.

You did really well and sounds like you behaved in exactly the right way. I would have probably cried. I'd then worry about it for weeks and expect a knock on the door despite having done nothing wrong.

I'm sure I'd have burst into tears or gone completely fishwife.

Well done for maintaining your dignity. She won't go to the police because I'm sure she knows she's in the wrong and if she doesn't, then they're probably well aware of what a loon she is!

?

<recognises bird> excellent ?

i hope the police don't come round now as i have somewhat drowned my sorrows.

Do you know something, I would phone the police, being held against your will is a crime and therefore I would get the final word on the matter and let the bobbies go and sieze the tape. Nutter that she is.

Nope. Give up. No idea what kind of bird that is. The Mad Loop Loop Bird?!

Holy shyte, Legless, which shop was this?

Tell me in code if needs be. I just want to make sure I never shop in there.

I went next door to the off licence/ shop to get some cash as i'd rather have paid £1.75 to withdraw cash than hand her my card and he offered me cash back and said i was his most reasonable customer so that was ok, he was very suprised at her business sense in what is frankly a limited catchment area..

Bloody hell - utter loon!

Wine is the best medicine in these situations.

You won't shop there FY you could probably only find it if you lived in the surrounding streets, as its on tennyson road in st marks and called tennyson road news.

and they are very rude.

so sue me.

Are we not supposed to name and shame anymore?

Ah no, not in my area. But I will tell everyone at work about what utter cocks they've been to you. As they say, good service gets two recommendations, bad service gets a hundred discreditations.

Having consulted onithological husband, who consulted bird book... ha ha ha ha ha ha ?

Fark me, how rooood! loons loons loons

?

Good grief. She sounds utterly mental. I don't imagine the police would actually do anything but if there's CCTV I'd be questioning whether you could go to them to report her behaviour. How awful for you.

After having met you, Legless, I can totally believe that you've been barred from a respectable establishment, you unreasonable anarchist, you.

Is it still open? Can we go down there and do some loon-baiting? Oh do say we can.

I agree with Zoay, Peanut and Hazel

I would honestly pop down to your local police station tomorrow and tell them what happened. She can't 'hold' you like that at all. Intimidating cow!

It's totally wrong it happened to you but I'm thinking what if she's doingld shop this kind of thing to little old dears and the like, she could seriously shake someone up.

I hope you aren't too upset by this ?

As for the CCTV, that would show her up entirely.

Sound like right nutcases so youre probably better off barred. hope youre ok x

Has anyone asked them if their shop is 'for local people' only?

Bl00dy hell Legless, I'm amazed you got out of there without whacking her one. I think I might have.

I'd also be talking to the local police - she sounds utterly bonkers and in a quiet a nasty way.

? from me and an icky jam-covered one from R too.