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Shnarfy1
Beginner November 2010

I need help...(sens) *Updated Pg2*

Shnarfy1, 5 January, 2011 at 19:39 Posted on Off Topic Posts 0 27

I've just got back from my doctors surgery and I'm feeling as though I could do myself some real harm. I don't know what to do, who to turn to, what's right or wrong. My depression has been extremely bad recently and I've started to have several panic attacks each day, particularly at night. I have kept this to myself for the last 2 months but last night I told my husband. When they start it's like my heart is beating too hard and not in rhythm, then it feels as though something is constricting my breathing and my legs begin to tingle, then it subsides and goes. It feels as though I'm dying and I panic even more. I woke my husband up and cried, I told him what had been going on and he told me he would take the day off work to stay with me. I was so scared I had him watch over me as I fell asleep.

I have never had a good time with doctors since moving here four years ago. Previous to moving here I had been under the care of Northumberland mental health for 4 years. I had agoraphobia and couldn't leave the house for a few years. I was recieving Occupational Therapy, CBT and had meetings with a psychiatrist weekly.When I was 17 I made my first appointment in York, they made a referral for assessment which I waited months for and after the assessment the woman told me it would be a year to 18 month wait. In the meantime I was told to visit connexions in York, I felt annoyed that they were sending me there but I showed willing and tried. At the first appointment it seemed promising but at the second she had me drawing pictures of my problems and I called it a loss and left. At 18 after hearing nothing I asked for another referral and strangely the first had never been entered and so never existed. At 19 I finally got an appointment with a terrible psychiatrist who had already made her mind up about me, she told me to my face that I did not have depression even though the day before I had attempted suicide and had been self harming for years. She told me that I did not qualify for the adult services and that there were none suited to me. I explained that I had recieved numerous therapies in Northumberland and she said because I wasn't an adult (at 19?) I wasn't entitled to anything. After a lot of arguing she said she would write a letter detailing the plan of action. One week later a letter comes saying I have been discharged at my own request. We argued that she had lied and we were told to go back through the referral phase again, another 12 months. I lost all hope and became more depressed than ever and that is where I have been since.

Things are awful right now, I can't leave the house, if it wasn't for my husband I would starve because I wouldn't leave the house for food. I am scared of being alone and think someone is going to break in. Everything is so irrational. The panic attacks are terrifying me. So we went to the doctor, she was running 15 minutes late and when we went in it was obvious she wanted to hurry us. It was almost her hometime. I was brave, other times I have asked for help and sat quietly and had other people talk for me, I've shouted and asked for help, none have ever worked. I tried to be assertive, I couldn't hold any kind of eye contact. Me and Mark had rehearsed our speech earlier so I could do it myself so I was reeling things as we had planned them. She kept cutting me short and butting in to say stupid things. I explained that I felt I was dying during the panic attacks and that my paranoia was awful, I explained that my quality of life was zero and that I felt trapped. She then brought up Connexions. I explained we had already been there and found it unhelpful and she started to bully us, saying that it would show "willing" to get better, I got really angry and said that me even being in her office showed willing. I told her that it was an absolute ordeal just getting there but it did not register to her. She pushed it and pushed it, saying that because I am between the age of 16 and 25 I need to go there. They are not connected with the NHS at all, they are just a center for angsty little teenagers. I have done my research, I need anti-depressants and CBT. She asked us what we wanted her to do. Why?? She is the professional and she is asking us what we want from her?? If you went to the doctors with a fever would they ask you what you wanted them to do for you? If you went in with chest pain would they ask you what you want them to do? It felt as though she was asking us why we were even there. I KNOW there are services in the mental health for people of my age, I am not a child. I am a married woman who has lost eight years of her life. I begged her, I cried and told her that my life was empty and wasted, my husband argued with her. In the end I just begged her to start me on some anti-depressants. She explained that I had tried "many" in the past and found them unhelpful. I explained to her that that was years ago and we are now trying to treat severe anxiety and panic disorder. She then said she couldn't give us anti-depressants on the first visit and that I would have to come back another day. I explained that I had been to another doctor within the clinic who had given me anti-depressants on the first appointment. She retorted with "What other doctors do does not concern me, I do not find it good practice." I told her to look at my notes and see and she said I would have to have another appointment to give her time to read them, I have only visited the surgery a handful of times and it would have taken her one minute to read through the other doctors notes and she refused. I again told her about the other doctor and she got angry and spat at us that we should go and see him instead, I asked if he would require two appointments and she got irrate again and shouted "WELL COME BACK TO ME THEN!" I then asked for a referral to the mental health service where I had the problem with that other psychiatrist and she said "Oh well you know it will take 12 months don't you?" I explained that I knew very well about the waiting time, she expected us to say forget about it so was annoyed when I said continue with the referral. She then got angry again and said it would have to wait until another time. I explained that if she did it now then it would get the ball rolling and she refused. I finally begged her once more to give me something to tide me over and help me cope with the panic attacks and depression and she again refused, looking all smug with herself. I asked her directly if she had ever dealt with someone with agoraphobia and she sat back hard in her seat with her hands behind her head going "Oh, please!" I prompted her again and she said we would have to leave. I asked her if she had ever dealt with people with clinical depression and she leant forward in her seat and spat "You don't have clinical depression, people with clinical depression are not as assertive as you." I was so hurt and angry that yet again someone was denying that I had anything wrong with me that I lost it. I just lost it. I kept demanding anti-depressants, the referral, any kind of help at all. She then went on to say that she didn't think I had any kind of depression at all, stood up and opened the door repeating "this appointment is over, get out." I shouted at her that it was all about them not having enough budget, I yelled that she was being standoffish because she was running into her own personal time. She pushed us out and I shouted at her that she was an ignorant woman. She then said "Right then!" and started furiously typing at her computer. Probably writing up my notes which will now tarnish my chances of getting any help in future.

As anyone who has struggled to get any help with mental illness knows, once one ignorant person puts an incorrect note on your file they all follow suit. Now I have two people, a GP and a psychiatrist saying that I do not have depression. This connexions office is ruining my future because the doctors keep trying to save themselves money by sending "teenagers" to it. I need to be within the mental health system again in order to get medication to help stabilize my mood and help me cope. We are now sitting here upset and scared because we don't know where to go from here. It feels like there is nowhere to turn, no one to help me, no one wants to take the time to care. I never want to see that doctor again, I would swing for her, I wouldn't be surprised if she has removede me from the doctors surgery. I can't live like this anymore, what are my options? Wait until I'm over 25 so they can't use the excuse of connexions. I know they are witholding treatment from me which I desperately need. I have got a complaints form for that doctors but that's not going to help me at all. Please just help me, tell me what to do. I don't think I can cope for much longer.

27 replies

Latest activity by brianna63, 10 January, 2011 at 07:38
  • teeheeyoucrazyguys!
    teeheeyoucrazyguys! ·
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    I really dont know what to say. I am speechless. I'm so sorry you are dealing with this.

    BUT i will say this, get a letter of complaint written - not a form, but a LETTER and send it to the head body for doctors. Complain about her whole attitude, the way you were treated etc etc.........

    and find another doctor to help you. Could you afford to go private??

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  • Shnarfy1
    Beginner November 2010
    Shnarfy1 ·
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    Thank you teehee, I will work on the letter another night, I don't think I have the strength to do it right now. At least I have this post to refer back to for the details whilst they were fresh in my mind.

    The most painful and annoying thing is that we can't afford private but I know deep down that if we were paying someone they would actually care. It shouldn't be this difficult to get someone to help me, refusing to give me anti-depressants, I've never heard anything like it! She's not even a partner of the surgery. It's all about my age for some reason, because there is a local service which can offer counselling to people who have mild depressive symptoms like teenage angst, they just feel as though they can foister me off on to them. I can't waste my time on connexions again, it made me feel like a baby. I just want someone to listen to me, I've been through every doctor in the surgery and they are all useless. If Mark can get the day off tomorrow we are going to investigate another local surgery. It's such a terrible state of affairs when no one cares enough to save you.

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  • Daisy82
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    Shnarfy1,

    I'm so sorry you feel like this and no one is offering to help you. I hate the NHS sometimes esp GP's!!!! I didn't want to read and run but don't have a lot of experience with mental health and I do think you have every right to complain to the practice manager and get your husband to do a letter too. That GP had no right to speak to you like this and should not be allowed to do it again!

    Can you change practices and find a GP who does have an interest in mental health? I seriously can't believe that it takes a year to see someone especially with someone with history like yours.

    I really hope you get somewhere soon ? x

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  • teeheeyoucrazyguys!
    teeheeyoucrazyguys! ·
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    Its crazy when so many people are put on anti-depressants without much question other than a feeling of being really blue, and anxious as I have been before and was on tablets for the very thing. And then theres individuals who are crying out for the help and having doors slammed in their faces. Its really shocking.

    You have a husband who cares about you and loves you, thats really important. If you are not going out n about then log into Hitch for the daily banter, dont be alone, ok?

    huggles x

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  • Mrs C
    Beginner March 2011
    Mrs C ·
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    OMG - I can't believe that vile woman put you through that.

    Firstly - you are not alone. You have a wonderful H2B, you have us...

    Secondly - definitely take your claim against this doctor as high as you can, but when you are ready. She canot be allowed to get away with behaviour like that.

    Thirdly - you will get help, one way or another, your H2B sounds wonderful and he will help you get the help you need.

    Please please please don't ever think that you are alone, you are not ?

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  • TheNinjaPigeon
    Beginner January 2011
    TheNinjaPigeon ·
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    Shnarfy..I really do not know where to begin. I am so sorry that you are going through this and feel like you are getting no support and help from the medical professionals who should be helping you every way they can.

    Step 1 is to try and calm down a little. I know with panic attacks this is difficult (I have suffered badly in the past) but try to do some breathing exercises to get yourself a bit more controlled. I know this is infinitely easier said than done but we are here any time that you need us.

    Step 2 is to sit down with H now that he understands exactly how bad things are for you and to write down all the things that were said to you at your doctors in a logical and formal way. I would also make it clear that your current mental state is very fragile and the lack of support is not something that you feel is appropriate. Here is a link to a guide about the different ways of complaining about a medical professional:

    http://www.thesite.org/homelawandmoney/askthesiteqandas/legalandrightsqandas/doctordilemma

    If you need any help at all reading any letter you write and getting it right let me know and I'll be happy to give you my email address and offer some help. I work for a barristers chambers and am used to writing formal letters day in day out and it's not a problem.

    Have you tried to get help from your family to pay privately for a consultation at the very least. I know when you are paying for a wedding that you probably don't want the expense but in my (narrow) experience of a private surgery you get much more time to talk and the doctors are much less harassed and pressed for time. You don't have to continue treatment privately but a second opinion would not necessarily be a bad thing.

    You have done a very brave thing telling us about this and that is a really big step towards battling for the treatment you need. Have a really big ? from me while I go off to more fully research how you complain about that awful woman who's supposed to be a medical professional.

    xx

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  • aecy
    Beginner October 2011
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    My heart goes out to you, as someone who has/had mental health problems I can totally understand how frustrating it is, I went wiithout help for nearly 10 years various doctors putting it down to low self esteem or an alcohol problem (which I had but it was an escape) and then one day I went to the doctors about a rash on my foot, 45 minutes later I'd poured it all out to a student doctor who refered me there and then, 18 hours later I had a therapist on the phone and 3 days later I was on anti depressants and having 2 sessions a week with someone. I understand the conexions thing too, my brother ended up in hospital last year after taking an overdose and all they recomended was that he got help there, he'd been sleeping on the beach for 2 weeks before hand because his flat had such bad memories for him but because he was only 20 he didn't qualify for 'proper' help.

    Please don't give up, you will find a doctor that will help! Have you tried phoning a charity like mind? they can give you great advice about local help, support groups that sort of thing.

    If you ever need to chat just e-mail ok?

    Alex x

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  • TheNinjaPigeon
    Beginner January 2011
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    This bbc guide seems better.

    http://www.bbc.co.uk/health/support/talking_to_your_doctor/gp_complaints.shtml#written_complaints_about_your_gp

    ?

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  • *Nursey*
    Beginner May 2012
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    Oh Shnarfy, you poor thing. That GP sounds like a right *** (and yes I'm insulting one of "my own")

    One thing I will say though, not that it helps you at all, is that we get frustrated at the lack of mental health services too. When I worked at A+E we used to get loads of self harmers and overdoses (eg crises) which we'd refer to the crisis team, and they seemed like they did nothing. It would be a real effort to get them to come out and when they did, they never seemed to do anything. And you're right, the adolescent services are basically non existent. It's really not fair on people who are so vulnerable.

    If there's anything you need me to do, like find services in your area, chat to my local services for advice or something like that, then let me know. To be honest it's something that I know very little about but I'm happy to have a dig about for you.

    Failing that,if you just need to chat or rant, there's always plenty of people on here who will listen and support you

    xxxxx

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  • COCOCHIQUITA1984
    Beginner
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    Oh my lovely, I really feel for you, as this was me 3 months ago after my wedding.....I have always suffered with anxiety but suddenly it was crippling me and ruining a time that should have been such a happy period in my life. I couldn't go anywhere without worrying where the nearest toilets were etc, and it was starting to affect my relationship with H (he was supportive and came to doctors with me etc, but it was affecting our social life and meant he was having to go out on his own or sit in with me!)

    Thankfully I have since discovered my contraceptive pill was increasing my anxiety so I have stopped taking that, and my doctor has prescribed citalopram, which seems to be keeping it at bay at the moment.

    Firstly, I would complain about your treatment at the doctors - those suffering with anxiety/panic attacks need support, not to be asked what you want and rushed out of the door. If you've already tried something and it doesn't work/help they need to look at alternative methods.

    Secondly, I would consider changing to a new surgery, or asking to see a different doctor.

    Push for tablets to help you cope, antidepressants still seem to have a stigma with some people, but many people take them for conditions other than depression (I was offered them for my IBS before!)

    Finally, don't feel bad about how you are feeling at the moment - we all have times where we need support and help from the people and authorities around us, it doesn't make us failures or weak people, it makes us human. I so hope you get the help you need ASAP. If you want to talk to someone who has been in the same boat feel free to drop me a PM, I'm more than happy to help you in any way I can.

    Big hugs xx

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  • *
    Beginner July 2010
    *hoppit* ·
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    Don't know if this will help or not, but my husband is not sleeping and depressed and one of the doctors we saw recommended the website www.moodgym.anu.ed.au. i think its cbt based and you can work through it yourself, just something to look at .?

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  • Naboo
    Beginner
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    I dont have anything helpful to add but didnt want to read and run, I hope you find someone to help you and cannot believe the way you have been treated thank God for your Hubby and im sure with his support you will be able to work through this I just hope you find someone to help you quickly ?

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  • Shnarfy1
    Beginner November 2010
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    I'd like to start by thanking you all for replying to my post, I read through them last night/this morning but wanted to wait until I was in a better mood to comment back. Thank you so much for the suggestions and support. So here's an update from a mighty busy day. My mum came in today, she had an appointment at the hospital and needed someone to go with her for moral support. The day started badly with her surgeon saying she has developed a hernia at the site of her operation and that it would need to be operated on again, he also added that her pancreas was pretty much shot. After she got her blood test we went to the hospital cafe, it was really busy so I struggled terribly but managed to make it into a table at the back where it was quieter. She talked with me about how all was not lost, the same thing she tells me everytime we lose sight of the light at the end of the tunnel. I've heard it so often that I could mouth the words before they left her mouth, they were still said in the sincere kindness and positivity that they always were. It's so hard to try and believe that anything can ever be better that I no longer allow myself to believe it. If I resign myself to a life of depression it is easier than hoping for recovery and being shot down each time. I try and protect myself from rejection by cocooning myself. My mum immediately got on the phone to her surgery asking if they could make an exception and see me today as a matter of urgency, they said unless I was a current patient with them I wouldn't be able to but were still kind enough to get my mums GP to give us a call later on for phone advice. We went back to her house and I decided to call Mind for some advice about whether it was legal to withhold a service that I was entitled to. They said they weren't sure if it was illegal but said it went against all of my ethical rights and that if I wanted to they could assign an advocate to help me through a complaints procedure. They also offered to sign me up to support meetings but my social anxiety/agoraphobia will not permit me to do this so I politely declined. They are sending me some information leaflets in the mail.

    Then my mum's GP called and they had a long chat about how difficult I was finding life and that my surgery was ignoring all my cries for help. The GP then told me that she was going to inform an emergency psychiatrist at A&E that I would drop in for an emergency assessment which could result in them prescribing me drugs or even admitting me to the inpatients unit next door. I was unsure about going to A&E, it's always really busy and especially with it being in the evening I was uncomfortable about going so my mum decided to call my GPs surgery and give them an ultimatum, treat me or we leave. She got through to a doctor I hadn't seen before and he had obviously been briefed by the cow of a doctor I saw last night, who had given him her take on the events which unfolded. He had been told that I had been severely aggressive and had verbally abused her on multiple occasions, I had left her scared and vulnerable and had left patients in the waiting room shaking and uncertain of what was going on. She said that she had been trying to help me so much but because of my aggression she was uncertain as to whether she should prescribe me anything, she told him that she had said she wanted to review my file in order to correctly prescribe me an anti-depressant which would be most suitable to me and that I had become unreasonable and would not accept her help. When I found out that she had so horridly twisted the story I felt devastated. I am anything but an aggressive person, I am the least aggressive person you could meet and the thought of someone thinking that I was an aggressive person cut me so deep. I NEVER got aggressive, I got desperate, I got slightly confrontational when she began to throw us out but aggressive? No way! On the verbal abuse front, if calling someone "ignorant" once, after they have said people with depression aren't as assertive as me, then fine! Call it verbal abuse! But not in my books, it was a statement. And a very true one at that. There was nothing that I either said or did that would cause her to fear me or feel vulnerable, that is sickening to make such a lie up! The two patients who were in the waiting room looked CONCERNED for me because I had run from the room in floods of tears, from the way she had described it I had pretty much turned the place upside down and wielded a loaded gun. I could go on and on, everything she said to the partner GP was incorrect and twisted to make her look like the caring helpful GP she SHOULD have been and he had lapped it up like a thirsty kitten. Everything was so prepared as though it had been planned and then I realised, when we asked the receptionist for a complaints form she had obviously ran straight to the doctors after we left to warn her there would be trouble, leaving plenty of time for her to get her story straight. The thing is, think things over logically. If she had given me even a glimmer of hope, which she claims she did, then why on earth would I jeapordise any chance of help by being aggressive? It was obviously her intent to get me removed from the patients list.

    Back to the phone call with the GP, he said that he was worried about inviting me back for an appointment as I had shown aggression and it took my mum near enough half an hour to convince him that I have NEVER shown aggression towards another person. The GP began to whittle on about how Connexions offered a brilliant service and my mum cut him short straight away. She warned him that if I ever heard another person try to send me there that that would be the end of me. In total the phone call took over an hour and resulted in the GP coming to the realisation that my condition is worse than anyone has ever thought. He admitted fully that I was in way too deep to go to Connexions and that I needed more consistant and professional help. He has written me a prescription for anti-depressants which I will pick up tomorrow and I will be seeing him on Monday so that he can do a referral to some mental health service who comes to your house to help you. It's not much right now, but it's most definitely progress. I just can't believe that I have had to go through so much all over again.

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  • teeheeyoucrazyguys!
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    Woa. I'm thrilled that steps are now being taken.

    One step at a time Smiley smile

    That doctor shouldnt have made any assumptions based on the word of a colleague and should have - as he is now doing - assessed you face to face and made up his own mind.

    Still make that complaint, in your own time.

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  • Daisy82
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    Shnarfy, I've been thinking about you and I'm so glad that things are taking a step in the right direction. Still one day at a time x I agree with Teehee you still have to make that complaint! But when you're ready!

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  • *Nursey*
    Beginner May 2012
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    Teehee - Unfortunately we say that in times of trouble nurses backstab and doctors stick together. And it's true.

    I'm so glad that something seems to be going right fot you Shnarfy. It seems like you've got a lovely OH and a lovely Mum. Keep us updated x

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  • Weather Girl
    Beginner October 2009
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    I can't add anything that hasn't already been said but I just want to say that I really hope you'll soon receive the care you deserve and am sending you lots of inadequate virtual ?

    I was diagnosed with depression early last year and was fortunate enough to have a very understanding GP. It's hard enough to pluck up the courage to see someone about it in the first place but then to have someone treat you the way that GP, well, I'm just lost for words.

    xx

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  • TheNinjaPigeon
    Beginner January 2011
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    Shnarfy, I'm so pleased that you have updated. I was checking back to see if you had updated all day yesterday. I'm so pleased that you spoke to your mum and she persevered to get you the assistance that will help you on right road. Please keep us updated how you get on and don't forget that we are all here if you need us. ? xx

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  • crafty em
    Beginner June 2008
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    Schnarfy, so so glad to read your update, and how brilliant and supportive is your Mum x

    i've battled depression and ocd for the past 18 odd years and know how destructive it can be, the first step to recovery is asking for help, i can not believe how badly you were treated by the original doctor when you did just that, its one of the hardest things to do and why its often left so late, (i can't tell you how many times i've gone into a surgery to burst into tears, once i was so upset they let me out the back door so i didn't have to face the full waiting room!) I really hope your new doc will be fantastic for you, support your complaint, and ultimately make sure you get all the help that is available for you. My advice would be don't hold anything back, write things down if you think when your upset you may forget things you really want to mention, and please let us know how you get on, we're all here for you if you need us xx

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  • I
    Beginner January 1999
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    Hello Schnarfy, I don't ever really post here anymore but i wanted to offer you a hug. I know some of what you're going through, i suffer from depression, anxiety and panic attacks and often quite bad paranoia which is linked to the depression and anxiety.

    The treatment you have received is appalling and i would definitely make a complaint about the GP and i would even consider complaining about the second GP who tried to refuse you treatment because of your 'aggression' toward his colleague. Either way, complain about it. Its not on and they could be refusing treatment to other depressed or anxious patients not as assertive (this is a good thing by the way, that you are assertive) as you who don't think they have a right to treatment.

    Ultimately it is a good thing that you are getting help and that you are fighting to get the help you need and deserve. One of your comments that you should just learn to live with the depression really struck a chord with me. Please don't feel that you should just get on with it. You deserve help to live as normal a life as you can!

    Good luck with your treatment, i really hope it works for you.

    DWC

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  • Eliza Rain
    Dedicated January 2025 Surrey
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    Hi Schnarfy ... just catching up with this post .... what a trauma you've been thru'. Its just shocking.

    Totally agree with what DWC said - you deserve to live a life you enjoy as much as the next person, and don't ever forget that.

    Someone in my family suffers with depression and if their GP had dealt with them in the way yours dealt with you, the consequences could have been catastrophic. It took me years to get my family member to accept they had a problem and get them in front of someone who could help (we'd tried counselling and CBT and that didn't help). Your GP should absolutely be reported, and the 2nd one is no flippin' better. To treat anyone who is feeling the way you were like that is absolutely disgusting. They obviously hadn't considered the consequences that attitude may have had. Thank goodness you have a good supporter in your Mum and have had the strength to continue looking for help. Thats a huge step in fighting depression.

    Good luck and take care

    Moom

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  • Lynseys Designs
    Beginner
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    The treatment you have received in shocking beyond belief, massive hugs. I'm so pleased you are getting a step closer to someone looking after your health. xx

    On the subject of the GP if the first one had thought you were so aggresive then she would have called the police, rang an alarm for assistance or maybe called a mental health team for advice since you were there asking for help but then (in her stupid eyes) refusing help because as a GP she should have been concerned about your behaviour and any consequences. I think she has realised she was in the wrong and instead of looking out for you as a patient she has only thought about herself and her own reputation.

    Definitely report her/the surgery as a whole and if you have the energy I'd also report the situation to the GMC https://www.gmc-uk.org/concerns/complaints_and_role_of_the_gmc.asp.

    This website has more support numbers you can call https://www.supportline.org.uk/problems/depression/. Don't be afraid to use the numbers multiple times if needed because they are there to listen and not judge.

    I hope tomorrow brings you better help. Take care of yourself. xx

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  • lovelygirl
    Beginner August 2011
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    I have no idea how you are feeling, but being patient with the system sometimes does not work! I know it can be hard, but if you can't do it yourself get a mandate set up so that your H2b can phone the doctors or hospital on your behalf. When you get you referral, if the wait is too long ring up and talk to the receptionist sometimes if you badger them a bit they can bring your appointment sooner!! I do this as routine now.... It was only when i wrote letter of complaint did i manage to get my dentistry sorted after over a year with a great big hole in one of my teeth!

    When i came out of being an in patient for help with my seizures i was mildly depressed and i have been mildly agrophobic and if it was not for my occupational therapist i would still be sat on my blue sofa just waiting for my h2b to come home from work. I now after not going out unaccompnied for 18 months go out on my own, catch the bus and relatively normal apart from the seizures. I very rarely see the GP because for my condition they are utterly useless!! but they can get you to the people who can really help!

    I know of someone who has anxiety, agrophobia and a few other mental health problems and she has therapists and people come to the house to help her and to her they are a godsend and i hope that the people who come to visit you help you.

    I hope that for you this can be the bottom and the only way is up!

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  • Mazzy-moo
    Beginner September 2008
    Mazzy-moo ·
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    I'm lurking over here for the 1st time in ages and can't not reply.

    First of all, I'm so so sorry you've been treated so bloody shockingly. I've not read the other replies properly, so you may well have been told this already, but you HAVE to complain - if not you, then someone can do it on your behalf. I'm sure PALS can help you with this. I know you're not feeling strong enough to do this at the moment, but giving someone the details whilet they're still fresh in your mind and letting them put in the complaint for you is a must.?

    As for the mental health help. Without going into huge detail, my mum needed mental help, suddenly, 4 years ago. I had to deal with her, and all of the backlash etc from it, so have some experience of ehat to do/where to go.
    With her, I actually called NHS Direct first, they told me to book an urgent appt with the docs the next day, which I did. Luckily, I knew which doc to book with and he was AMAZING. I'm so so sorry you didn't have the same treatment.
    Anyway, he immediately, during the appt (it was a double one, as suggested by the NHS direct nurse) called the mental health crisis team, and made an appointment for us to see them THE SAME DAY.
    Long story short, I took her there, and by late afternoon she'd been assessed by 4 pshchiatrists, and been prescribed medication. Honestly, it was HARD. One of the hardest things I've ever had to do. Bloody awful. They wanted to admit her, but I know her (well, knew her, but that's a whole other post) and persuaded them to let me take her home and care for her.
    Someone came out every day for the first month, then every other day, and gradually decreased. I had the numbers of at least 4 contacts there who I could call at ANY time, day or night, for help etc. They were AMAZING.

    We were lucky in that we got an immediate referral from the GP, but from what I could gather, it was also a sort of walk-in/self referral centre too. They would never turn anyone away.

    I take it you're under York area? I'm going to see if I can find some contact details for you, even though you now have some help of sorts. It certainly can't hurt to speak to other people, or get your mum or H to contact them on your behalf.

    FWIW, my mum is the LAST person you'd ever imagine would need this sort of help, but she did/does. Not once did the GP NOT take me/us seriously. I sobbed and sobbed in that initail GP appointment, and if you could have heard the stuff my mum was coming out with, you'd never believe me. I'll be honest, it was even worse at the crisis centre. You wouldn't know anything was wrong with her, but at no point did the psychs not take me seriously. Far from it.

    Please shout if I can offer any help. you're not alone through any of this.?

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  • Mazzy-moo
    Beginner September 2008
    Mazzy-moo ·
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    I hope I've got the right area for you, and that some of these could be an option for you. (I typed in york, these came out as the nearest).I've listed the ones that offer a drop-in/self referral option. I'm sorry the list is so huge.

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2497375&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2498114&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2497371&JScript=1
    (I'm not sure if this one is relevant)

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2499821&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2499636&JScript=1
    (again, not sure of relevant)

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2499542&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2496831&JScript=1
    (again, relevance?)

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2497766&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2497784&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2497749&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2497776&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2498450&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2497768&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2499107&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2497767&JScript=1

    http://www.nhs.uk/ServiceDirectories/Pages/GenericServiceDetails.aspx?id=GS2499634&JScript=1
    (this is the sort of thing I was referring to)

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  • B
    Beginner June 2011
    brianna63 ·
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