As some may remember, this happened at the weekend
https://www.hitched.co.uk/Chat/forums/t/58837.aspx?PageIndex=1
BMW have looked at it and said that its the turbo that has disintegrated, therefore nothing to do with the oil service they did for me the day before it happened (surprise, surprise)
They now want £440 off me to take the engine apart to see what has happened in there, as they are saying it may not be as bad as we think. However, the crank wont turn and even i know that means the engine is shot. So, they are going to charge me £440 to tell me i need a new engine, which i already know! WWYD?
They have said a new turbo will be approx £1500 fitted and a new engine around £8000! They have said that once they have assessed the damage they will write to BMW UK and try to get a 'good will' payment from them, towards the cost as this shouldnt have happened to a 4 year old car with full BMW service history. I have spoken to an old friend who used to work for them and she said the only time they offered 'good will' was if they had messed up. So i am thinking that it is something to do with the oil service they did. They said to me that they would never try to cover this up, as if it ever got out, it would put them in a bad light, but surely admitting they had sent a car out onto the road in a damaged state would do the same??
Help, i dont know what to do, should i argue with them, or just pay up and shut up?