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spacecadet_99
Beginner

IABU, but I have separation anxiety!

spacecadet_99, 27 May, 2009 at 09:01 Posted on Off Topic Posts 0

(from my laptop not a human being that is!)

My laptop is just under a year old. For a couple of months now, the mouse click has been 'spongey' (the best word I can think of to describe it), but I haven't been able to do without it to get it fixed. However it's coming up to a year since I had it so it will be out of automatic warranty shortly, so I bit the bullet and rang PC World yesterday. They've arranged for a Dell courier to come and pick it up today, and it'll be gone about a week. They did say someone could come out to us and do the job there and then but it would cost £28 which I can't afford at the moment. If I could, I would, so that they didn't have to take it away.

So ho hum - I will have to do my revision with the clunky old laptop I borrow from work rather than my lovely sleek navy blue Dell. <sob> I know IABU because this is actually pretty good customer service to sort it out so quickly.

  • Puss
    Beginner September 2004
    Puss ·
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    If you are being unreasonable I am off the scale ?. Apple are swapping my laptop for me as mine has been a bit of a lemon, I am getting shiny new lovely macbook pro-ness... however I have to send my laptop back first which leaves me computerless in the day for a week, not sure how I am going to cope!

    Hope they get it back to you really fast though.

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