Hi all, with only 19 weeks to go to the wedding, I am getting a bit worried about the florist I have chosen. They came to see me in August last year at home. The appointment went great, we threw around some ideas and they went away to put together a package. After a week I had heard nothing so dropped them an email. Later that day I received my quote. I replied to them saying it was great and I accepted it and to let me know where and how much deposit I needed to send.
Anyway, life got in the way and I forgot all about it. Over Christmas I remembered and sent them an email asking how I pay a deposit. I heard nothing. In March I sent another email and heard nothing so I called them and left a voicemail. I then received a text back to apologise and that they were really busy and would email me that evening with the details. I didn't receive anything. I have now emailed and called (left message) twice more with no response.
What do I do? I haven't left a deposit so my gut tells me to send them an email and leave a voice mail cancelling the order and look elsewhere? They are a new business so not an awful lot of feedback out there about them, but they did come recommended.
I am sick of chasing them to be honest.