Before Christmas I spoke to the designer who was making my wedding dress as the shop I ordered it from were having a few problems (supposed to be moving and then not moving...). He said he hadn't been paid even though the shop had told me they had to pay up front but that was his problem at the time and not to worry about it. Meantime my dress was due by the end of January.
I hadn't heard any more from either the shop or the designer. Up until last week the website for the shop still said we are moving. This week it changed to trading update statement due here shortly. I was getting a bit worried so I called the designer this morning. He wasn't there so I spoke to his assistant. Turns out the shop has told them that they have refunded everyone who has paid a deposit except they havent. I havent had a penny back. As the designer hasn't been paid they need £290 (the cost price for making it) to release it. THe dress had already been over my budget at £660 and I only had £120 left to pay. The dress is already in and is sat with the designer pending payment.
The assistant has said he will contact the main designer and see what (if anything) could be done but he wasn't very hopeful as they hadn't actually had a penny from the shop for any dress since September last year so they are already way out of pocket on delivered dresses.
OH is ringing his bank now (we used his debit card for the 2 deposits) to see if there is anything they can do...but it was 4 months ago that I ordered the dress and we paid with debit not credit card. I know it's onlt a couple of hundred pounds but we are maxing out the credit cards as it is to pay for everything (all 0% so we weren't too worried) and now I might have to magic the money from thin air! I just don't know what to do...
