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vicster
Beginner December 2011

Need to vent and/or cry - updated with full flash!!

vicster, 16 December, 2011 at 17:22 Posted on Planning 0 23

About five weeks ago I purchased a sparkly belt on Etsy for my dress. It said that the seller had two available. A few days later when I hadn't had confirmation of dispatch I emailed asking where it was. I got told that it would take her two weeks to make. I replied saying it said she had two available, that I didn't have long until my wedding and that I only bought from her because she had two available. She said she'd hurry it but she didn't and about 25 days after I ordered it it was dispatched. I was getting it sent to a friend in the States who had promised to remove all packaging and send it immediately - trying to avoid customs. Five days after it arrived with her she posted it, but was doing it by special 3 day post. Should have got here last Saturday then. Earlier this week I emailed her asking if she had tracking information as it hadn't arrived. Emailed her again yesterday. This afternoon she sends me on details - customs had it.

I started crying when I read this. I know she was doing me a favour (though of course I am paying for the postage costs). If she'd removed the tags etc it would have been here last saturday. I've just had to pay £50 to pay the customs charges, handling fee and get it redelivered tomorrow, which isn't guaranteed. I leave for Ireland early Monday. I'll be pretty gutted if I don't have it as the dress looks too plain for my liking without it.

I'm trying not to let myself get annoyed with my friend. I'm starting to feel very bridezilla. I've managed so far not to get stressed about anything but right now I just want to order a big pizza and cry.

EDIT:

well at 1.30 there was a knock on the door and my belt was here. Then it was a dash into town to try and on and collect my dress. Well I am just in heaven. So thrilled with the dress and the belt. Here's a flashy!


They're all packed up in a box now, ready for Monday's flight to Ireland. An enormous thanks to you lovely supportive hitchers, especially CB - your offer was so kind and put my mind so totally at ease last night.

23 replies

Latest activity by sheree_heptinstall, 18 December, 2011 at 18:01
  • 3d jewellery
    3d jewellery ·
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    Who has it, because when customs etc are to be paid it is the carrier that has it. For example if it is royal mail it will be at your local sorting office, or UPS they will have it at your local depot. Try ringing the carrier now and explain the situation, you may be able to pick it up tomorrow or monday or they may under the circumstances ensure it arrives tomorrow

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  • vicster
    Beginner December 2011
    vicster ·
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    It's parcelforce that have it. i've paid online to have it delivered tomorrow. the website didn't confirm that after i paid though. i phoned and they said it takes an hour to process. so in about 20 minutes i should know if its coming tomorrow.

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  • Storky
    Beginner May 2011
    Storky ·
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    Vicster - do you have a picture of what it looks like? Someone here might have something similar here that they could get to you in time just in case your one doesn't arrive. If I have anything appropriate I'm more than happy to lend it to you and you can just return it in the new year some time. Even happy to pay the postage to get it to you, a bit of festive cheer, if that helps at all?

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  • vicster
    Beginner December 2011
    vicster ·
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    CB that is so kind! You have me in tears with the sweetness.

    I just spoke to a woman (which probably helped!) at the parcelforce depot and explained the situation. She has very kindly said she is going to go and personally find it and hand it to the dispatcher instructing him that it has to go tomorrow. She took my mobile number and said she'd ring if there was a problem. Some people are so very, very kind.

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  • Storky
    Beginner May 2011
    Storky ·
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    I shall keep my fingers crossed that she comes back to you with positive news - if not, just give me a shout and I'm sure someone here can help. Let us know how you get on. Here's hoping for a lovely, sparkly delivery for you tomorrow ?

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  • 3d jewellery
    3d jewellery ·
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    I would also put a note on your door tomorrow saying that you are in please knock, ring the bell until answered as you urgently need your parcel, so they don't knock quietly and run away as they have a habit of doing.

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  • vicster
    Beginner December 2011
    vicster ·
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    Great suggestion. Thanks 3d Smiley smile Think I'll phone again in the morning and check if its been dispatched. It'll annoy them I'm sure!

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  • jojo2
    Beginner June 2012
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    That is such a pain, I will be keeping fingers crossed it arrives tomorrow for you!

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  • ClaireMcToBe
    Beginner September 2012
    ClaireMcToBe ·
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    Oh no! Hope it gets there tomorrow. That really sucks. And £50 seems loads in customs charges!!

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  • 3d jewellery
    3d jewellery ·
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    You pay a % of what the sender declares its value as VAT equivalent 20% plus carrier chargers. I usually allow 25% total so was the belt worth £100?

    Unfortunately once paid I don't think it's negotiable.

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  • vicster
    Beginner December 2011
    vicster ·
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    Belt was worth about £100. No customs but Import VAT was £23.50. There's a handling fee of £13.50 which from what I can tell is charged in any case where vat/customs hasn't been paid up front. Then Parcelforce charged me £12 to have it delivered on a Saturday (b***ards). Two weeks before the wedding I really have that kind of money lying around!

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  • C
    coniefoxdress ·
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    Oh my god ,,really tragedy ,,and i heard the customs will keep the package for three days there,,and they will perish it after three days ,,it really so terrible

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  • vicster
    Beginner December 2011
    vicster ·
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    Website doesn't say that it's been dispatched today. rang the depot and all they would say is that if it's down for delivery today it'll be here by 3pm. i've just put on a purple face mask because the delivery man is bound to come while that's on, right? ?

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  • Vee Tee
    Beginner April 2012
    Vee Tee ·
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    Aww good luck vicster, fingers crossed for a happy purple face later ?

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  • Big Apple
    Beginner February 2013
    Big Apple ·
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    Any news? Fingers crossed.

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  • vicster
    Beginner December 2011
    vicster ·
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    GOT IT [bouce] picture on the front page now Smiley laugh

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  • saspip
    Beginner May 2012
    saspip ·
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    Yay! The belt is beautiful, really sets off your dress. Good luck!

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  • Random Name
    Random Name ·
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    Glad you got it ok. It looks beautiful. I have been thinking about getting a belt as well. Which seller did you use?

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  • vicster
    Beginner December 2011
    vicster ·
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    The belt is beautiful though there is one stone missing and generally i found the seller difficult to deal with (let alone saying that she had two made when she didn't). her name was tatishotties though I wouldn't recommend her.

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  • Big Apple
    Beginner February 2013
    Big Apple ·
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    It's gorgeous and yoU look amazing in the dress

    have this from me!!! ?

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  • kharv
    Beginner March 2012
    kharv ·
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    So glad this arrived. And you look fantastic. The belt looks gorgeous too.

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  • 3d jewellery
    3d jewellery ·
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    It looks lovely, hopefully btat is all the drama you will have

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  • jen_84
    Beginner August 2012
    jen_84 ·
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    Looks lovely Vicster. So glad you got it sorted. Have a good trip to Ireland tomorrow!

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  • S
    Beginner September 2012
    sheree_heptinstall ·
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    Glad you got it sorted, the dress looks gorgeous with the belt Smiley smile xx

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