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M
Beginner August 2010

Photographer should I be worried

Martyne, 30 June, 2010 at 15:18 Posted on Planning 0 15

Hi,

Im geting slightly concerned about my photographer and dont know whether im being brodezilla or whether I shoudl be panicing and finding another one I have 36 days until the wedding.

I booked him back in February at a wedding fayre and got what I thought was an amazing deal. all I have paid to date is a 10% deposit which is 89.50.

Anyway he is providing coverage from prep to first dance, one of the nice printed albums, photos on a disk, and also doing the pre shoot whihc he is goign to put on canvas for me for the guests to sign as a mememto.

Back in March I went on his website which I seem to do with every supplier just to coo at the pictures and the website was down, after a few days I called him as was thinking perhaps they was a problem and he explained that the hosting com[any had gone bust and it would be back up soon. It was a month before the website was back up.

It was left that we would get in touch 6 weeks before to arrange fo rthe pre-shoot, at which point i called and left messages and emailed him and to no avail. He eventually contacted me last week to say he could do our pre shoot on 27th June I said I would have to cal him back when I had confirmed with my OH. I hav ebeen unable to contact him since and have left messages. I am gettign worried now as I know its peak season for photographers so I do expect them to be busy but its 36 days to go and i need to fit in the preshoot and he then needs to put the picture on to canvas.

Am I being totally paranoid that I cant get hold of him or shoudl I be worried.

Help

Martyne xx

15 replies

Latest activity by Peter, 1 July, 2010 at 19:27
  • M
    Beginner August 2010
    Martyne ·
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    I meant bridezilla x

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  • Charlied
    Beginner October 2010
    Charlied ·
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    So let em get this right, he arranges a shoot for 27th of THIS month, then you confirm and he doesnt get back to you, even though that date has now past?

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  • Little Madam
    Beginner
    Little Madam ·
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    Do you have an address - business or residential? I would consider meeting in person and finding out thats going on!

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  • M
    Beginner August 2010
    Martyne ·
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    He offered me the 27th then i couldnt get hold of him to confirm.

    very strange after all this he has just this second called me.....

    Perhaps he is on hitched !

    Martyne x

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  • watsonnicole1
    Beginner October 2010
    watsonnicole1 ·
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    I would say so! Very strange. Hope you get it sorted.x

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  • M
    Beginner July 2010
    mrslowndes2b ·
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    Did it get sorted?

    Hope so

    xx

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  • B
    Beginner July 2010
    brideseekingblush ·
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    Tbh it sounds more disorganisation than anything majorly worrying. What I'd do now is just send him all the dates over the next three weeks that you and OH can make and ask him to choose one, and just keep calling until you get through.

    I don't think suppliers know how scared they make us - I'm worried cos I haven't heard anything from my VOG - like the confirmation sheet as I want to extend hours, and then I just called and couldn't get through!

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  • debmci
    debmci ·
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    he probably is really busy atm. was there any kind of messaging service on his phone so if you do call again that at least you can leave a message? hope you get sorted!

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  • julia (modernphotographic)
    Beginner July 2010
    julia (modernphotographic) ·
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    I hate to say this but no matter how busy he is no returning calls is terrible. I'm a wedding photographer and getting married this friday. A bride text me this morning with a question about her wedding in October, I replied within 5 mins.

    I hope I don't get bombarded but I do feel some photographers are cheaper but they then try to do too many jobs so they cant give you the attention you deserve. That is a great package for the price, but clearly he's taking on too much if he's not replying.

    I really hope he does get back to you. I would call, email and try texting him. Ask him to call back and say your concerned about timing with only 36 days to go, I would mention that you are worried he is too busy and is he going to still be able to do your wedding, or do you need to look elsewhere. IF he thinks you are going to look elsewhere and not get paid it might put a rocket up him.

    I am sure he will get back to you, but unfortunately some forget how much people worry when they don't get a reply

    xxxxxx

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  • julia (modernphotographic)
    Beginner July 2010
    julia (modernphotographic) ·
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    PS you are not being a bridezilla at all!! xx

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  • HatTrick
    Beginner September 2010
    HatTrick ·
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    I would be worried, no matter how busy he is he should still return your calls at some point. He's supposed to be a professional, and you are trusting him with taking the photo's of your wedding day... I think to miss a date that he has made with you is inexcusable.

    I hope it turns out ok for you.

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  • Bobbins30
    Beginner November 2010
    Bobbins30 ·
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    I dont think you're being bridezilla at all, it's not long to go and you've paid him money and deserve some level of service.

    How have things been left? Have you organised the pree-shoot now? I'd tell him your concerns and say you are worried as not long to go and you havent received any response to your various attempts at contact. I agree with Julia, no matter how busy he may be, it takes 5 mins to return your call/email even if its to say he's busy and will look at asap.

    Dont mean to worry you, just think its best if you sort it now rather than having the worry right before your wedding.

    Let us know how you get on x

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  • S
    Beginner
    Smuggle ·
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    I could not have put that better. Maybe he's having trouble. Maybe he's busy. Its hard to say. Admittedly sometimes when I am snowed under with work I may take a day or two to reply to customers, but I always do and so so apologetically. Sometimes I'll even reply really quickly to an email or send a text with a brief apology that I'm very busy and will get back to them in a couple of days. It can be tricky running your own business.

    But despite what I've said I personally would start to worry a bit. That does sound shoddy service even if he is genuine. You don't want to be waiting months for your books / albums like some people I've read about on forums.

    One question, is he a full time photographer? Or someone who has a regualr job and just does a few weddings at weekends?

    At the very least I'd be looking for a backup plan.

    S.

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  • KatieInWonderland
    Beginner June 2011
    KatieInWonderland ·
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    Ive said it before and ill sayt it again, your paying him nearly a grand youll contact him as much as you like. This whole wedding business is so expensive and if you want to contact them just do it. You are definately not a bridezilla, just a bride 2 be, who has already no doubt paid out a lot of money and you dont wanna get screwed over! Just like the rest of us lol!

    And talking about he might be on hitched, when i asked something on hitched when i had troubles with my venue the venue got back to me about it saying they had read what i had written on here! lol It got sorted out though!

    Katie

    x

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  • M
    Beginner August 2010
    Martyne ·
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    Hi,

    I have the shoot arranged now for 15th july i did explain to him that i was worried that if we left it too long he would not have time to get the pics on to canvas for our signing picture but he has assured me this will be fine.

    My Brother is an amazing photographer (something I have only just found out) as he left uni 3 years ago and has been doing soemthign else but has now decided he wants to get back into photography and his new portfolio is out of this world. He is goign to be my back up plan for the moment.

    thanks for all you advice ladies,

    love me xx

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  • Peter
    Peter ·
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    I can't defend not answering messages, although possibly, your emails "may" be going in to his spam folder if you are using a hotmail account or similar......That combined with him possibly being on holiday could answer part of your concerns(photographers don't tend to announce when their homes will be empty and possibly full of camera gear).

    As others have suggested, I would look towards a plan B, although suspect that you will probably be fine. I would though get some definate timescales for proof and album delivery.

    Peter

    Edited to add

    An interuption meant that this post was delayed and I hadn't seen the original posters reply. I would though suggest finding out about the comment I made in the last sentence.

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