After less than 12 months H and I have decided that we cannot carry on dealing with Abbey. The final straw has been that they refused to extend our overdraft limit overnight so bounced 4 DDs and an SO and will charge us £155 for the privilege. I have tried to speak to them about spreading out the charges as we just can't afford this in one go, especially as I start maternity leave shortly, and their answer was to not pay some of our DDs, you know, like gas, mortgage, insurance.
So, please can I have some recommendations for banks that are at least a little bit flexible with overdraft limits and at least occasionnally try to help their customers.
Many thanks
Em