Hi,
I'm having serious doubts about the shop I've ordered my dress from and I'm not sure that I want them to do my alterations so I wondered if anybody could recommend a seamstress in Kent, preferable around the Sittingbourne area.
I ordered my dress in October (not from the shop I tried it on at but this one said they'd do a discount) and was told it would arrive in March. I spent all of March being really excited and then emailed them when I realised my phone number wasn't on the order details. The lady said that it was in transit and due the following week but that she was on holiday that week so she'd call me w/c 1st April.
I gave it until 10th April and then emailed to chase again and was told that my dress was going through quality checking and offered two dates for a fitting. I asked for lunchtime on 4th May and was told that the time would be confirmed shortly. Again I chased them a week before the appointment and was told that they'd forgotten to let me know.
By this point I was quite annoyed and anxious about my fitting. I got there and was introduced to the seamstress who could not have been any less enthusiastic - hopefully emloyed for her sewing skills rather than her customer service - and didn't seem to be listening/interested when I was telling her what I want altered. I left there feeling really deflated and I'm not confident about them doing my alterations. She said she's going to tack it and then I'll go back to see what it's like but if anybody could make a recommendation just incase it would be really appreciated.
Thanks x
