Sky digi box going into hibernation?

We only got sky just before Christmas but it happened to us last night. Not sure what the circumstances were but we suddenly noticed it was on the screen, H pressed the SKy button on the controller and it went away.

We did wonder whether it was because we don't have it connected to the phone line and were told we had to.

Sky rolled out a software update which puts digiboxes into shutdown if not used like you describe.

There is an article about it here:

www.sky.com/portal/site/skycom/home/article?contentid=691410

Ahhhh thanks Kimmy, that explains it then!

It's the auto-standby feature.

It used to only be between 11pm and 6am or something like that but now they've extended it to the daytime as well.

If you don't touch the control to change anything for 3 hours, it switches itself off as an energy saving feature.

You can switch it off by pressing services on your Sky control, then 5 for Sky set up. From there you can switch off auto-standby.

Edited to say - that's what happens when you start a reply and then get called away! Someone else gets in first ?

Thanks Michpuss, Im going to check that out and see if I can change it

I was going to wonder why it had never happened to me but then I remember H and his itchy remote finger :lol