I think I posted about this ages ago but unfortunately it is still ongoing. We used a solicitor almost 3 years ago in relation to a house sale and purchase. They were a complete disaster so when we were looking at remortgaging about a year later I approached another solicitor. They've had lots of problems getting our file from the old solicitor and it would seem that some of the stuff in relation to our purchase was not completed at the time of it and even now our new solicitor has had to forward us things to sign in relation to the original purchase (maybe this is normal though, my conveyancing knowledge in about zero) which they are getting sent from the old solcitor - they still haven't received a file of documents about the house which I think they are looking for (does this sound right, that the new solicitor would be wanting the old file?).
As it stands we are trying to establish some clarity over boundaries but our new solicitor is saying he can't really help until he gets more information from our old solicitor... if this is the case is there anything I can do to get this file? I f say, I went to the office and demanded it do they have to hand it or at least a copy over?