And a few related questions.....
Hello everyone, I hope you all had a nice summer.
Anyway, we've just come back from our holidays and we stayed at a well known 5 star hotel for where we were.
I really want some opinions on what you would have done as it's the first time that i have been REALLY upset and disappointed by a few services. Lots went wrong but i'll take that up with the head offices of the hotel.
Housekeeping services were awful. really really awful. rooms were badly cleaned at unreasonable hours , despite bringing it to their attention and being told it would be sorted out. turndown service was almost at midnight, and was terrible bla bla bla , my list goes on but you get the gist. (Just to add that there were cheaper rooms that didn't include turn down service and other extras. the difference was noticeable in price).
On our second last day (of a 12 nigth stay) the cleaning was sorted out as well as one night of turndown. we usually leave a tip for housekeeping staff but this time my h refused to, he was really annoyed (very hard to get him to get peed off ) . I really wanted to leave a tip because , even though I felt they were really crap , they always had a smile. He refused. I usually do what i want but felt that i need to also take him into account on opinions too once in a while (it's only taken me 14ish years to work that one out!?).
So, I still feel so bad for leaving nothing. H said service was bad, no tip needed to show appreciation as there is no appreciation of their services as service was crap. You with me?
Do you leave tips even if service is terrible? it's the first time i have had a problem with housekeeping. Even if it's average I leave something. But this time was just a joke. I understand my h but still feel bad. Would you have just left something as habit like I would? or are you with my h?
Oh boy could i go on and on, but I'll leave that for tripadvisor lol.
xxxx
