So, I'll try to cut a long story short - I booked my venue on 03/08/12 for 03/08/13 even although it was not yet open. I took a chance as most of the other venues in my home town that had availability on this date had a maximum guest number of 100 and I need more than this.
They said at the time of the booking that it would be open in April 2013, when I called up in October they said it had been moved to May. In November I read an interview with the owner in the local paper saying it would be open in 'Summer 2013' so I called again and this time they said June. I was at home over Xmas (I no longer live in my home town) and several family members advised that progress has been slow at the site. I can sort of understand this as it is an old victorian building which is being fully refurbished into a 5 star boutique hotel.
The seeds of doubt were planted though so I called the general telephone line yesterday without mentioning my booking and asked if they knew an official opening date to which the man replied 'not sure yet but probably sometime in August'. I said that was surprising as I had booked the 3rd for a wedding and he started trying to backtrack saying my wedding would definately go ahead!! I demanded the Manager call me back but apparantly she is off until Monday!
I'm starting to really panic now as it was hard enough getting a venue 5 months ago and I can't really change the date as people have already booked flights etc. I'm so angry, it's not a cheap wedding package by any means so I really did expect a better service. At the time I booked, I was told June & July were fully booked out so I don't know what's happened to those brides to be!
I think I will just demand my deposit back and look elsewhere as I can't spend the next 7 months stressing over whether it will be open.
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