Hi, we got married on Friday amd had the most perfect day. The venue were amazing and everything was fab! The morning after both myself and my husband saw the wedding planner indivudally as we were loading up the car, having breakfast etc. She asked us if everything had been ok etc.
Later on that morning I checked my email and she had emailed me at 9.30am (we had both seen her after this) saying that some VAT had been missed off our final bill.
When we received our final bill - myself and my husband went through everything. We actually saw some things missing - so I contacted her and she altered it, we then double checked it and I paid the final bill about 3 weeks before.
Obviously we are not happy that she is saying we still owe money. My husband emailed her and asked her what exactly she meant and to give further detail. She has replied today saying saying the balance was more than we had paid (by about £130 ) and "for some reason this did not show on the final invoice".
So the question is where do we stand. We have literally saved and saved for this wedding and now have nothing left AND I dont see why we should pay as it is completely their error.
Just wanted to get some advice before we reply.
Thanks everyone
Butterflycake x
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