Hello everyone
I'm just looking for some advise, as I'd like to know if my situation is 'normal' or not. I put my wedding venue on hold in the summer of 2016 for 30 June 2018. Since then there has been a few emails back and forth, but a deposit was never paid, and I was never chased for any update. I emailed the venue event manager this week to set up a meeting now I'm a year out, to start putting the planning into place and was emailed back to be told they've sold the date.
I've worked in the event industry for 8 years (corporate) however have never been in a situation where a venue will just release the hold, without giving the person on hold 24 hours to either confirm or loose the booking.
It would be great to know if this is just the norm with Wedding Venues, or if actually I should have been advised first?
Thanks
Lucy