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Serendipity
Beginner August 2002

WWYD B ank passing counterfeit notes

Serendipity, 26 March, 2009 at 21:30 Posted on Off Topic Posts 0 2

I am absolutely feckin fuming. I went in to Yorkshire Bank today and withdrew a large amount of cash from my account and then went to a branch of Lloyds TSB just across the road to pay it in to a friend's account. When I was paying it in one of the £20 notes was refused by the teller as she said it was counterfeit. They confiscated it to send off to be tested (4-5 weeks before we'll get a reply) but gave me a photocopy etc to show to my bank. Now I wasn 't really expecting YB to say "here's your £20 back, sorry" but they were completely blase about the whole thing and said that we'd just have to wait until Lloyds got back in touch and if it was counterfeit then I'd be out of pocket as Yorkshire Bank wouldn't refund me that money. So basically they can mnake a *** up and accept counterfeit notes from someone but it's the next customer who's then out of pocket. I'm livid, I know it's only £20 (lucky it wasn't more) but it's the principle of the thing.

2 replies

Latest activity by Serendipity, 26 March, 2009 at 22:12
  • DaisyDaisy
    DaisyDaisy ·
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    Wow. I will you be taking higher and kicking up a stink? How totally infuriating.

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  • Baby Buns
    Beginner September 2007
    Baby Buns ·
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    Definitely what DD said - I wouldn't accept that at all. Why should you be out of pocket due to their error!

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  • Serendipity
    Beginner August 2002
    Serendipity ·
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    Oh we'll definitely be complaining, MrS has been drafting a letter this evening. She even had the audacity to say that the reason they couldn't do anything was because we had already left the bank when it was discovered. What are people meant to do, check every note before they leave their bank in case it's a forgery!

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