Sorry for the long rant – I don’t post much – I’m more a lurker but just needed to get it off my chest.
Its 3 days until our wedding day and I asked one of my bridesmaids to pick the dresses up yesterday from the shop after the final alterations, to cut a long story short the dresses are a mess. The seamstress has taken one of the dresses in too much around the hips, my chief bridesmaid cant even sit and stand up properly, the hems aren’t right and are falling down, the pleats on the front of the dress are coming loose and all of the dresses have pulls in - to the extent where the bottom of one of them was gathered and you can see where it has been pulled. The bridesmaid’s dress that I got before one of them fell pregnant and couldn’t be a bridesmaid is stained despite not having been out of the cover or the shop and it has pulls on the back – the pregnant bridesmaid only tried it on once. And none of the lengths are right and you can see there feet – they look dreadful!!!!! I ordered these 16 months ago and specifically said every time we have been that they need to be long enough to cover the feet but she has obviously taken the measurement wrong as one bridesmaid did her own measurements and it fits perfectly!!!
I’m so glad the girls tried them on before Saturday I would have been gutted for them to have to wear them.
The shop owner told me last night that because one of the dresses has been taken in it can’t be altered again so basically she can’t move in it and there is no alterations she can get done. She’s denying that the dresses had pulls in them when she steamed them. They weren’t even cheap they cost e £130 a dress.
This isn’t the first and only thing to go wrong with the dresses – they were originally sent in the wrong color,.
I’ve now got to drag my bridesmaids out shopping tonight to try and find new dresses at short notice and I’m going to be out of pocket unless I can get a refund from her or go through the wedding insurance. I don’t trust the shop to be able to fix it and I’ve lost complete faith in her and her shop and tbh I’ve got to the stage where I really don’t even want to look at the dresses again
Anyone else ever had problems like this and claimed through their insurance?