Britannia Hotel, Docklands, any good? Please be honest !

I've had a couple of work Christmas parties there - it's not too bad, but we are going back 4 years so not sure what it's like now. If your parents are going to see a show in the West End they will have to get on the Docklands Light Railway to get back to the hotel...I think South Quay is the nearest stop. From memory, I think it should take about 15 mins but I could be wrong, I left London 4 years ago.

Thanks, They are not bothered by the travel aspect at all. I think they will find it quite exciting ?. Its the hotel that comes up when booking the tickets.

Thank you ?

Christ no, it's the worst hotel I've ever stayed at. Awful. Terrible. In fact, here's my tripadvisor review (from January 2008):

I last had the misfortune to stay at the Britannia almost 18 months ago and thought (naively perhaps) that the varied and numerous problems at the hotel would have been addressed. How wrong I was.

Problems started at check in when the gentleman manning reception could not work out the prepaid booking I had made to avoid the usual lengthy check in and check out. Even this was beyond him and 15 minutes later he had to call in his manager to sort the problem out.

On the plus side the rooms are clean. On the downside they are in need of redecoration with old fittings, peeling wallpaper and worn carpets. The rooms are also rather old fashioned with plenty of dark wood and a wonderfully kitch chandelier. Presumably this was the height of decorative opulence in the early 1980's but it's now more reminiscent of a Blackpool B&B that's trying too hard.

The bed was akin to sleeping on cobblestones covered with a thin layer of cloth. The double bed was actually made up of two mattresses so there was the additional pain of a hard ridge running through the middle of the bed. God forbid I should actually try to roll over during the night without running the risk of breaking my spine. Added to this utter misery was my misfortune at being put in a room overlooking the water. I understand these rooms command a premium although I'm not entirely sure how a view of the Docklands Light Railway and a building site is worth the extra cash. The DLR runs from early in the morning until late at night and is very, very noisy. The sound proofing in general is non-existent. At one point I thought I was on the set of Crossroads as my headboard wobbled when the room next door closed their door. I could also hear every grunt, groan and splash of my neighbour's early morning bowel movement.

Even though my stay was at my company's expense, I refused to pay the absolutely extortionate £13.50 for breakfast. Doing so would only encourage the hotel, especially as their profit margin doesn't seem to be going into the hotel itself.

Please don't make the mistake I did. My positive outlook and willingness to forgive was horribly abused by the Britannia International. Frankly, I feel violated. I've stayed in more comfortable one man tents.

Even though the location is so convenient for Canary Wharf, there are DLR stops within a couple of minutes walk from Ibis, Novotel and Marriot hotels. I wouldn't hesitate to choose these over the Britannia.

Oh, and I feel it's everyone's public duty to warn the world of the evilness of this particular hovel and keep this post bounced until Pickled Eggs sees it.

I work in Canary Wharf and it used to be the hotel that staff from other sites used when they visited HQ, however it's been taken off our list of hotels as there were so many complaints about it. I believe there was also a staff dinner held there one evening which alot of people were very ill afterwards.

Just another thought - the location isn't exactly ideal for a show in central London. It's not difficult to get to but for someone who isn't used to London, it could be a bit of a pain.

DG - it's been taken off our list for similar reasons. Our travel agents no longer offer it.

Britannia was the original hotel of Canary Wharf.

If it's Canary Wharf area they need to stay in - then you have 4 seasons, Radisson, Hilton & marriott, all closeby - Very easy to get into central London fron there via Tube, Bus, River Bus or Cab (£20 approx)

It has a terrible reputation when I worked in CW 10 years ago and it was the only hotel there. From what BGB has said it doesn't seem to have got any better.