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A
Beginner July 2024 Worcestershire

Cancelling photographer...

Amy, 1 September, 2023 at 11:10 Posted on Planning 1 11

Hello,


Looking for some advice, I'm thinking of cancelling our photographer, I just realised there style isn't actually what I like, nothing personal but if we are paying £3000 for a service I just want to love it. I have found an alternative photographer who's style I love and they are available on our date. We aren't getting married till summer 2024 and we are happy for our current photographer to keep our deposit after all that's why they are paid.


I just hate confrontation and letting people down but ultimately photography is important to me and I just want to receive my photos and feel happy.


How would you go around this?

11 replies

Latest activity by Charlotte, 10 September, 2023 at 22:29
  • PhotographybyBillHaddon
    Super January 3000 Leicestershire
    PhotographybyBillHaddon ·
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    How much deposit will you be loosing. Before you do anything check your contract as some may have a clause that you will have to pay a percentage of the full £3000 which gets higher the nearer that you cancel.

    The thing with "style" is that someone may want to portray a particular style so that is all they show on their social media but a whole wedding may not look like that all the way through.

    When you say style is it the way the image looks after editing, (colour /contrast / dark - light ) or the way they shoot as the original photographer may be able to tweak the way they shoot or edit in a way more suited to what you like.

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  • A
    Beginner July 2024 Worcestershire
    Amy ·
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    £500, I have checked the contract and because we are more than 180 days away we wont be liable to pay for anything else.

    I actually think this is completely my fault i was panic booking and didn't ask to look through a whole album now I have looked through a few I just realised I'm not loving it. I know our wedding would look different as it is ours but I just wasn't blown away? Having looked through other photographers albums I have just realised I actually loved there's when looking through? Does that even make sense?

    I think its more of a lesson for me to learn to make sure I properly research things and don't 'panic' book..

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  • PhotographybyBillHaddon
    Super January 3000 Leicestershire
    PhotographybyBillHaddon ·
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    If money is no issue then perhaps go with what you feel but £500 is a lot to say goodbye to. I could actually shoot a wedding for the cost of your deposit Smiley surprise

    Again to be sure when looking at others do not go just by the shots they want you to see on their social media/ website, ask to see samples of whole weddings.

    As for telling them you no longer want to go ahead - be polite and nice and tell them you have just changed your mind.

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  • A
    Beginner July 2024 Worcestershire
    Amy ·
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    Thank you so much for your help. This is actually where I went wrong the first time around I didn't ask to see whole albums and just looked on there social media.. what a mistake! Smiley sad

    I agree £500 is a lot but Id be spending another £2500 on something I wouldn't be happy with.

    How would you go about wording this?

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  • PhotographybyBillHaddon
    Super January 3000 Leicestershire
    PhotographybyBillHaddon ·
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    I edited my post as you were posting

    As for telling them you no longer want to go ahead - be polite and nice and tell them you have just changed your mind.

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  • PhotographybyBillHaddon
    Super January 3000 Leicestershire
    PhotographybyBillHaddon ·
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    How much is the new photographer ? and have you seen whole weddings from them. But then again some shooters will hand pick those because it was a particular nice wedding - nice weather and venue and so on.

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  • A
    Beginner July 2024 Worcestershire
    Amy ·
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    £2000, I have seen two whole albums. Do you think it would be worth asking to look at more? What questions should I be asking?

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  • PhotographybyBillHaddon
    Super January 3000 Leicestershire
    PhotographybyBillHaddon ·
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    Yes ask to see another one but see if they will let you choose a date - a true blind test.

    Google their name - see what comes up, look for reviews, ask to see bad weather photos, dark venue photos ( really only necessary if yours is dark too )

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  • R
    VIP July 2020 Monmouthshire
    RomanticGreenStationery27135 ·
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    Have you asked your original photographer if they have any weddings shot in a different style? Without seeing the photos you are talking about, it's hard to tell if what you don't like is an intrinsic part of how they work or if it's something they could tweak, but presumably you must have liked the photos you saw before you booked, which suggests that maybe not all their photos are in the style you dislike?

    If you decide you'd rather lose the £500 and change photographers, then make sure you look at LOADS of whole weddings from your new photographer before you book them. Especially check for good indoor and bad weather shots. It's also helpful to look at weddings shot at the same time of year as yours so you can see how they approach a wedding in that season. And make sure you find some independent reviews on them too.

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  • Sarah
    Rockstar August 2024 West Midlands
    Sarah ·
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    Just say it how it is. If they’re on the circuit then they’ll see your wedding photos being released come the time anyway. You may aswell just be upfront and honest, I highly doubt it has never happened to them before!
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  • C
    Beginner June 2024 Somerset
    Charlotte ·
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    I agree with the above comment - I think you just have to say that you have changed your mind, apologise for the inconvenience, and say that you understand that means you will lose your deposit. I get that others are saying you have to be sure, which is true, but honestly if you really feel they aren't the right fit anymore then you're doing the right thing. Don't worry about letting the photographer down, it's not personal - they're a business and that's what the deposit is for. It's your day and your money, you have the right to change your mind!

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