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Savvy June 2023 Essex

David's Bridal for bridesmaids

Alison, 15 August, 2022 at 20:44 Posted on Wedding Attire 1 1

We have found the perfect dress at the Westfield, Stratford store and plan to go back to the store just to confirm our choice and then order the dresses,

However, I am reading very mixed reviews of the store's after purchase customer service and their alterations service and related costs so I am a little dubious. Expecting that all dresses will need to be taken up and some may need minor work at the top so would be grateful to hear anyones relatively recent experience with this store re ordering and altering bridesmaids dresses. Thank you

1 replies

Latest activity by Clare, 4 September, 2022 at 07:50
  • Clare
    Beginner March 2024 Derbyshire
    Clare ·
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    I’ve just had a wonderful experience buying my dress with alterations included from the Glasgow store. I’m having it delivered to Birmingham next year which is closer to where I actually live for collection. The dresses take a long time to be ready as they’re made in the USA, mines estimated to take a maximum of 21 weeks. Which is ok for me as I don’t need it for well over 12 months. The prices are good and the dresses are great quality so I’m happy so far. Customer service has been too notch but I’m presuming that’s quite store specific. If you buy from a store you’re meant to speak directly with them for delivery updates or returns etc.
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