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I-go-by-many-names
Super April 2015

Discovered today our venue is advertising cheaper package- advice?

I-go-by-many-names, 26 February, 2015 at 16:59 Posted on Planning 0 15

We paid £3240 back in February last year to secure our venue, this was the room hire, then we are due to pay the balance for food and drink in the next couple of weeks. Wedding is 5 weeks tomorrow.

My OH happened to visit the venue's website today and they now offer a wedding package as opposed to room hire and food/drink separate, and you get more stuff for at least £1400 less than what we are expecting to pay! Obviously I have contacted our venue straight away but the wedding co-ordinator wasn't available and the manager didn't seem to know what I was talking about, but as a natural pessimist I have a feeling they are going to charge us the full whack which I find very unfair especially as we booked over a year in advance.

Does anyone know where I would stand if they say they won't negotiate? And, obviously we have only paid the room hire so far, but would we be able to claim anything on our wedding insurance?

15 replies

Latest activity by this_cat_here, 27 February, 2015 at 10:26
  • InkedDoll
    VIP January 2015
    InkedDoll ·
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    I fear you won't have any comeback. This happens to us all the time in ticketing - a show goes on sale at full price, closer to the time it isn't selling so they start offering deals and discounts, and customers who have already paid full price get wind of it and complain (in fact one chap once called me a thief, yes that's me personally, cos I make these decisions obviously!) But we tell them tough. You know when you buy a dress and then you go back in the shop a few weeks later and see it reduced...it's like that. Annoying, but when you bought the goods/services you agreed to pay the stated price, so it's not like you didn't have the option to hang on and see if a discount would be offered nearer the time. (And yes I know waiting is not really feasible when you're trying to plan a wedding, but there it is.)

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  • pammy67
    Beginner April 2015
    pammy67 ·
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    Frustrating but a very sad fact of life. You accepted and we're happy with the price when you booked because it gave you what you wanted and certainly of the booking. With only a few weeks to go it's all a gamble. ID is right I think you'll just have to accept it. It don't let that stop you trying. They prob won't reduce the price but might throw something else in.

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  • kizzi10000
    Beginner August 2016
    kizzi10000 ·
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    Agree with the others - these things happen, as annoying as they are. But negotiation is certainly worth a try, as you never know.

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  • MrsB88
    Beginner August 2015
    MrsB88 ·
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    I agree with what's been said. I know in our venues contract it states 'prices at time of booking'.

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  • Paula @ Ollievision
    Paula @ Ollievision ·
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    Your wedding insurance won't cover this.

    The best you can hope for is to come across as such a lovely couple that they make some allowance as a goodwill gesture.

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  • soraneko
    Beginner June 2016
    soraneko ·
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    So many venues make last minute booking discounts... ours is doing it this time this year, but it'll be to help fill in the dates not yet booked. I mentioned to the OH about trying to take advantage of this for a more expensive venue we loved, but he wasn't keen on not having any dates set in stone (coward! Smiley winking)

    Worth the ask thought Smiley smile

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  • I-go-by-many-names
    Super April 2015
    I-go-by-many-names ·
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    Balls. I was expecting you all to say that but having my negative thoughts confirmed has now left me feeling kind of crappy. If it was a couple of hundred, I'd swallow it. But factoring in the extras in the package i.e. DJ, PA system/lighting (we were going to source all of that ourselves, minus the DJ and just use Itunes), teas and coffees etc, it is literally a couple of thousand difference. Just think of the honeymoon we could have had with that! Or it would have gone towards an extension on the house :-(

    Wish we hadn't seen it now! Will I be able to forget this or continue to be bitter about it? I've got 5 weeks to suck it up. Or maybe by some miracle they will take pity on us and throw in some extras? Should I be nice as Paula suggests or threaten them with bad press?

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  • kizzi10000
    Beginner August 2016
    kizzi10000 ·
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    Definitely be nice! Explain you've seen their deal, understand these things hapeen, and how much extra you're paying by having it all separately, smile sweetly and ask if there's any way they can do you a deal to sweeten the blow for you. After all, if they can do it for £x they still must be making a profit, so they can afford to compromise a bit

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  • soraneko
    Beginner June 2016
    soraneko ·
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    I think of it this way - if we hadn't booked the date now, we almost definitely wouldn't have had the date we have and there is no way we'd have felt as secure without the date all set etc. I doubt it would be easy putting it off until now and never quite knowing when you were getting married Smiley smile I know your date isn't a peak date, but do you think you'd have managed to book everything if you were only just getting a date now?

    Don't get bitter. Ask the questions and see what happens, but otherwise you're still getting the day you were expecting. Also, consider all the questions you'd have gotten if you were someone booking right now for this year? Not worth the bother!

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  • InkedDoll
    VIP January 2015
    InkedDoll ·
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    Threatening them with bad press is unlikely to help - they know they haven't done anything wrong and will say as much. People threaten us with the local paper, trading standards etc sometimes but when we know we're in the right, we just say "okay then!"

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  • pammy67
    Beginner April 2015
    pammy67 ·
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    Deffo be nice - if you get upset only you will suffer hun and you want to have a wonderful day and need to ease the stresses now. Ask what they'll do. Say you were gutted when you saw the offer and feel upset, but don;t threaten them. They haven't broken any of their side of the bargain or done anything wrong.

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  • DaffodilWaves
    DaffodilWaves ·
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    Is the deal for those booking their wedding to take place in the next few months?

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  • MrsShep
    Beginner September 2014
    MrsShep ·
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    This. Deffo be nice, but don't ask don't get , worth a try

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  • L
    Beginner October 2014
    LalaC1988 ·
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    So up until you saw this poster you was happy with the deal? well this should still stand. its a pain in the ass but don't let it get to you otherwise you'll resent it and feel bad towards them on your day and not enjoy it completely that's worse than loosing this money. also just think you got to pick your date this offer is probably very limited.

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  • mariannechuaphotography
    mariannechuaphotography ·
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    There's no grounds for bad press. You don't go into topshop and complain because a top you bought a few weeks ago is now half price in a sale. Yes it's gutting but it's all perfectly legal and within their rights to offer a discount. Also just check that special offer might be for other months etc. so are you sure it even applies to your date?

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  • T
    Beginner August 2015
    this_cat_here ·
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    I'd ask at least.

    Our venue was offering an all-in-one package that was cheaper - if you booked within six months of your day. We were just under eight months away and asked if we could get it anyway. They said yes if we booked that day, which we were happy to.

    I know it's a different situation but you might as well try!

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